Revdex.com:I have reviewed the response submitted by A&B Landscape and have determined that their response and suggested resolution, if carried out as stated, does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. Regards, [redacted]
[redacted] and The Revdex.com,Yes, what you have stated is correct. It has taken me a FAR too LONG a time to get these plants exchanged. I spoke with [redacted] on Monday and they said they have replaced 5 times the amount of plants this year compared to past years. The winter was very...
hard on many plants. I've noticed a lot of well established [redacted], holly and ornamental grasses that took quite a hit from the hard winter. Some are totally dead while others display a lot of winter kill. The nursery is being a bit more stringent on the plant replacement. The plants have to be absolutely dead. No green growth at all. I will be out as soon as possible to get these replaced. This will include the older bushes from our previous work (these are beyond the one year warranty and will be replaced at cost) that died from the harsh winter. Unfortunately my business partner is out this week and I will be away from August 9th through the 17th.Sorry for the inconvenience![redacted]
Revdex.com:I have reviewed the response submitted by A&B Landscape and have determined that their response and suggested resolution, if carried out as stated, does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. Regards, [redacted]
[redacted] and The Revdex.com,Yes, what you have stated is correct. It has taken me a FAR too LONG a time to get these plants exchanged. I spoke with [redacted] on Monday and they said they have replaced 5 times the amount of plants this year compared to past years. The winter was very...
hard on many plants. I've noticed a lot of well established [redacted], holly and ornamental grasses that took quite a hit from the hard winter. Some are totally dead while others display a lot of winter kill. The nursery is being a bit more stringent on the plant replacement. The plants have to be absolutely dead. No green growth at all. I will be out as soon as possible to get these replaced. This will include the older bushes from our previous work (these are beyond the one year warranty and will be replaced at cost) that died from the harsh winter. Unfortunately my business partner is out this week and I will be away from August 9th through the 17th.Sorry for the inconvenience![redacted]