Bank of Hawaii’s Deposit Maintenance Center manager called the client on April 18, and informed the client of the following: Bank of Hawaii will be fulfilling his request to rollover his IRA account and a check will be mailed to [redacted] via certified mail.Bank of Hawaii informed [redacted] that the rollover transaction has been completed and a check will be mailed to [redacted] ***On April 25, 2016, the Deposit Maintenance Center manager called the client and confirmed that the check was received and processed by [redacted] on 4/23/Manager apologized for the situation and the client was satisfied with the explanation/resolution provided by the Deposit Maintenance Center
Bank of Hawaii’s Deposit Maintenance Center manager called the client on April 18, and informed the client of the following: Bank of Hawaii will be fulfilling his request to rollover his IRA account and a check will be mailed to [redacted] via certified mail.Bank of Hawaii informed [redacted] that the rollover transaction has been completed and a check will be mailed to [redacted] ***On April 25, 2016, the Deposit Maintenance Center manager called the client and confirmed that the check was received and processed by [redacted] on 4/23/Manager apologized for the situation and the client was satisfied with the explanation/resolution provided by the Deposit Maintenance Center