Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear belowAll I want is documentation that the bill they sent me was an error I talked to the collection agency, who confirmed that my account was paid offABC should have never sent an additional invoice over a month after my account was paid off.
This business refuses to acknowledge that they sent a bill in errorI can't imagine what additional billing errors have been made.
I want to reject the response, but I don't care to take further action unless they send the erroneous amount to the collection agency again.
Regards,
*** ***
We have responded multiple times to the mother's request for informationI have attached the email chain regarding this issueIt appears resolved and two contracted outside companies are actually charges with this process and paymentsMother only listed our company due to her attempt to get
the issue resolvedWe consider the matter resolved and the compliant invalid
Thank you for contacting the Applied Behavior Center for Autism (ABC). We have received your request for response regarding complaint ID [redacted] dated 9/20/2016 by [redacted]. ABC staff left message for you 10/12/2016 concerning the consumers unsatisfactory review dated 10/7/2016 (received 10/11/2016) as we have yet to hear from you we are providing this rebuttal for clarification purposes.
ABC contracts with a billing company (Your Missing Piece Billing and Consulting Services) and only after numerous attempts to receive payment for services rendered are patient accounts submitted for collection. All requests by Ms. [redacted] for information and documentation of our efforts were provided in a timely manner prior to collection involvement.
The grievance in question is directly related to the process and procedures necessary by Ms. [redacted]'s interaction with the billing/collections entities and in no way affiliated with the action of ABC and/or its staff confirming the claimant's statement "have determined that the response would not resolve my complaint" is in line with the inappropriate agency being filed against for resolution and response.
Best regards,
Kyle Q[redacted]. COOKy1cApp1iedBehaviorCenter.org
Applied Behavior Center for Autism
P: 317.849.5437
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
This business will obviously never claim any wrongdoing.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear belowAll I want is documentation that the bill they sent me was an error I talked to the collection agency, who confirmed that my account was paid offABC should have never sent an additional invoice over a month after my account was paid off.
This business refuses to acknowledge that they sent a bill in errorI can't imagine what additional billing errors have been made.
I want to reject the response, but I don't care to take further action unless they send the erroneous amount to the collection agency again.
Regards,
*** ***
We have responded multiple times to the mother's request for informationI have attached the email chain regarding this issueIt appears resolved and two contracted outside companies are actually charges with this process and paymentsMother only listed our company due to her attempt to get
the issue resolvedWe consider the matter resolved and the compliant invalid
Thank you for contacting the Applied Behavior Center for Autism (ABC). We have received your request for response regarding complaint ID [redacted] dated 9/20/2016 by [redacted]. ABC staff left message for you 10/12/2016 concerning the consumers unsatisfactory review dated 10/7/2016 (received 10/11/2016) as we have yet to hear from you we are providing this rebuttal for clarification purposes.
ABC contracts with a billing company (Your Missing Piece Billing and Consulting Services) and only after numerous attempts to receive payment for services rendered are patient accounts submitted for collection. All requests by Ms. [redacted] for information and documentation of our efforts were provided in a timely manner prior to collection involvement.
The grievance in question is directly related to the process and procedures necessary by Ms. [redacted]'s interaction with the billing/collections entities and in no way affiliated with the action of ABC and/or its staff confirming the claimant's statement "have determined that the response would not resolve my complaint" is in line with the inappropriate agency being filed against for resolution and response.
Best regards,
Kyle Q[redacted]. COOKy1cApp1iedBehaviorCenter.org
Applied Behavior Center for Autism
P: 317.849.5437
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
This business will obviously never claim any wrongdoing.
Regards,
[redacted]