In comparison to at least one other replacement window company, (having had half my windows done by Champion and half by Window World) I would not choose Champion againThe rate of seal failure in some of the windows requiring warranty work is about the same with both companiesHowever, Champion's response time now for warranty work is 10-weeks vs only weeks with WWIts gotten worse since the Greenville office closedI called both companies 1/4/As of this writing (3/10/16), I am still waiting for warranty replacement windows to be replaced by Champion, whereas the WW windows are in and finished and have been for several weeks now Personnel at Champion does not return voice mail calls promptly, nor keep their clients up to date on the progress of their orderI believe I'll just have to wait
In comparison to at least one other replacement window company, (having had half my windows done by Champion and half by Window World) I would not choose Champion againThe rate of seal failure in some of the windows requiring warranty work is about the same with both companiesHowever, Champion's response time now for warranty work is 10-weeks vs only weeks with WWIts gotten worse since the Greenville office closedI called both companies 1/4/As of this writing (3/10/16), I am still waiting for warranty replacement windows to be replaced by Champion, whereas the WW windows are in and finished and have been for several weeks now Personnel at Champion does not return voice mail calls promptly, nor keep their clients up to date on the progress of their orderI believe I'll just have to wait