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Abatron, Inc.

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Abatron, Inc. Reviews (1)

Review: According to three publications distributed by the company, a product pamphlet, their Building and Restoration Products catalogue and the actual instructions for application of their product, Aboweld 55-1, the consumer is told that the product does not slump. The advertisement further states that no forms would be necessary. My complaint is that I called the company and was advised by one of their salesmen that Aboweld 55-1 would be the best product to use for the project I was working on. I ordered the product and applied exactly as directed in their instructions. The end result is it sagged extremely. I then contacted the company and advised them of the problem. I further sent pictures of the sagging. Their response was that they would send me more of the product that failed to work or 1/2 of the purchase price. I then sent a second letter to the owner (or at least I believe it went to the owner, since they would not give me her name on the phone. I then received a letter from the owner who stated I should have used discretion when applying the product and not put it on in any thickness (no suggestion of how thick it should be applied in their instructions or in her reply. This , to me , represents not only false or at the least faulty advertising on their part, I believe it to be bordering on fraud. My request to the company was for a refund of the original purchase price and did not include any requests for financial assistance needed to repair the stairs not ended up looking worse from their sagging product 55-1. Their warranty requires replacement of the purchase price if the product was defective. I believe their product was either defective or their advertising is fraudulent and misleading. Your assistance is this matter is greatly appreciated. I have pictures and copies of their advertisements if necessary.Desired Settlement: Full refund of purchase price

Business

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Business states that they have been in direct contact with consumer and the matter is resolved.

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Description: Controls, Control Sys & Regulators

Address: 5501 95th Ave., Kenosha, Wisconsin, United States, 53144

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