Initial Business Response / [redacted] (1000, 5, 2014/03/05) */ Contact Name and Title: [redacted] , Owner Contact Phone: [redacted] Contact Email: [redacted] Dear Mrs [redacted] , I would like to schedule a preliminary inspection this Friday to assess the situation with your carpeting and make some recommendationsIf there is in fact some defect with the carpeting itself, we can send a state licensed inspector to take a reportThat being said with a boutique wool carpet like this, there aren't warranties beyond what would be initial obvious defects that we can present to the mill, however our labor is guaranteed for yearsMost wool carpet sheds for the first few monthsLittle has changed in the way that wool carpeting has been made for years, however the amount of suction that vacuum are capable of has changed dramatically, and as we told you this is will causes excessive fuzzingTurning off the beater bar and reducing the suction will stop the vacuum from pulling the wool from the backingthere are some good resources online for care of wool carpetingI Thought this passage [redacted] Unique carpets was the most clear and concise "Vacuuming The most important maintenance step is proper vacuumingRegular and thorough vacuuming at least once a week and more often in heavy traffic areas will remove soil and dirt particles before they become imbedded into the pile of the carpetAn upright Vacuum cleaner with rotating beater bar and brush or canister type with a power head are the most efficient cleanersThe head of the vacuum cleaner should be adjusted so that the brushes barely touch the surface of the carpetThe easiest way to do this is to place a sheet of paper under the vacuum and adjust it until you hear the beater bar hitting the paper DO NOT use a self-adjusting vacuum since they adjust too deeply into the pile and will cause excessive fuzzing DO NOT use an overly stiff brush on the beater bar since this too will cause excessive fuzzing DO NOT use any vacuum made by Oreck or Dyson as these will cause excessive fuzzing No claims will be accepted when an Oreck or Dyson vacuum is used It is important to remember to move the vacuum cleaner slowly to allow time to remove soil, and above all, make sure that the dust bag is never more than half fullRemember you cannot over vacuum, and vacuuming should begin the day the carpet is installed" I apologize for the disconnect, please let me know if you would be willing to let me inspect the carpet***
These are the most knowledgable, industrious, courteous and honest folks in this business! Faith is our mechanic at Tommy's and she tirelessly maintains and repairs our Lexus SUV as well as our Ford Econoline vanPlease do not hesitate to entrust the care of your vehicle to Tommy's Auto service
Initial Business Response /* (1000, 5, 2014/03/05) */
Contact Name and Title: [redacted], Owner
Contact Phone: [redacted]
Contact Email: [redacted]
Dear Mrs. [redacted], I would like to schedule a preliminary inspection this Friday to assess the situation with your...
carpeting and make some recommendations. If there is in fact some defect with the carpeting itself, we can send a state licensed inspector to take a report. That being said with a boutique wool carpet like this, there aren't warranties beyond what would be initial obvious defects that we can present to the mill, however our labor is guaranteed for 2 years. Most wool carpet sheds for the first few months. Little has changed in the way that wool carpeting has been made for 50 years, however the amount of suction that vacuum are capable of has changed dramatically, and as we told you this is will causes excessive fuzzing. Turning off the beater bar and reducing the suction will stop the vacuum from pulling the wool from the backing. there are some good resources online for care of wool carpeting. I Thought this passage [redacted] Unique carpets was the most clear and concise...
"Vacuuming
The most important maintenance step is proper vacuuming. Regular and thorough vacuuming at least once a week and more often in heavy traffic areas will remove soil and dirt particles before they become imbedded into the pile of the carpet. An upright Vacuum cleaner with rotating beater bar and brush or canister type with a power head are the most efficient cleaners. The head of the vacuum cleaner should be adjusted so that the brushes barely touch the surface of the carpet. The easiest way to do this is to place a sheet of paper under the vacuum and adjust it until you hear the beater bar hitting the paper.
DO NOT use a self-adjusting vacuum since they adjust too deeply into the pile and will cause excessive fuzzing.
DO NOT use an overly stiff brush on the beater bar since this too will cause excessive fuzzing.
DO NOT use any vacuum made by Oreck or Dyson as these will cause excessive fuzzing.
No claims will be accepted when an Oreck or Dyson vacuum is used.
It is important to remember to move the vacuum cleaner slowly to allow time to remove soil, and above all, make sure that the dust bag is never more than half full. Remember you cannot over vacuum, and vacuuming should begin the day the carpet is installed"
I apologize for the disconnect, please let me know if you would be willing to let me inspect the carpet. [redacted]
Very professional service
Initial Business Response / [redacted] (1000, 5, 2014/03/05) */ Contact Name and Title: [redacted] , Owner Contact Phone: [redacted] Contact Email: [redacted] Dear Mrs [redacted] , I would like to schedule a preliminary inspection this Friday to assess the situation with your carpeting and make some recommendationsIf there is in fact some defect with the carpeting itself, we can send a state licensed inspector to take a reportThat being said with a boutique wool carpet like this, there aren't warranties beyond what would be initial obvious defects that we can present to the mill, however our labor is guaranteed for yearsMost wool carpet sheds for the first few monthsLittle has changed in the way that wool carpeting has been made for years, however the amount of suction that vacuum are capable of has changed dramatically, and as we told you this is will causes excessive fuzzingTurning off the beater bar and reducing the suction will stop the vacuum from pulling the wool from the backingthere are some good resources online for care of wool carpetingI Thought this passage [redacted] Unique carpets was the most clear and concise "Vacuuming The most important maintenance step is proper vacuumingRegular and thorough vacuuming at least once a week and more often in heavy traffic areas will remove soil and dirt particles before they become imbedded into the pile of the carpetAn upright Vacuum cleaner with rotating beater bar and brush or canister type with a power head are the most efficient cleanersThe head of the vacuum cleaner should be adjusted so that the brushes barely touch the surface of the carpetThe easiest way to do this is to place a sheet of paper under the vacuum and adjust it until you hear the beater bar hitting the paper DO NOT use a self-adjusting vacuum since they adjust too deeply into the pile and will cause excessive fuzzing DO NOT use an overly stiff brush on the beater bar since this too will cause excessive fuzzing DO NOT use any vacuum made by Oreck or Dyson as these will cause excessive fuzzing No claims will be accepted when an Oreck or Dyson vacuum is used It is important to remember to move the vacuum cleaner slowly to allow time to remove soil, and above all, make sure that the dust bag is never more than half fullRemember you cannot over vacuum, and vacuuming should begin the day the carpet is installed" I apologize for the disconnect, please let me know if you would be willing to let me inspect the carpet***
These are the most knowledgable, industrious, courteous and honest folks in this business! Faith is our mechanic at Tommy's and she tirelessly maintains and repairs our Lexus SUV as well as our Ford Econoline vanPlease do not hesitate to entrust the care of your vehicle to Tommy's Auto service
Initial Business Response /* (1000, 5, 2014/03/05) */
Contact Name and Title: [redacted], Owner
Contact Phone: [redacted]
Contact Email: [redacted]
Dear Mrs. [redacted], I would like to schedule a preliminary inspection this Friday to assess the situation with your...
carpeting and make some recommendations. If there is in fact some defect with the carpeting itself, we can send a state licensed inspector to take a report. That being said with a boutique wool carpet like this, there aren't warranties beyond what would be initial obvious defects that we can present to the mill, however our labor is guaranteed for 2 years. Most wool carpet sheds for the first few months. Little has changed in the way that wool carpeting has been made for 50 years, however the amount of suction that vacuum are capable of has changed dramatically, and as we told you this is will causes excessive fuzzing. Turning off the beater bar and reducing the suction will stop the vacuum from pulling the wool from the backing. there are some good resources online for care of wool carpeting. I Thought this passage [redacted] Unique carpets was the most clear and concise...
"Vacuuming
The most important maintenance step is proper vacuuming. Regular and thorough vacuuming at least once a week and more often in heavy traffic areas will remove soil and dirt particles before they become imbedded into the pile of the carpet. An upright Vacuum cleaner with rotating beater bar and brush or canister type with a power head are the most efficient cleaners. The head of the vacuum cleaner should be adjusted so that the brushes barely touch the surface of the carpet. The easiest way to do this is to place a sheet of paper under the vacuum and adjust it until you hear the beater bar hitting the paper.
DO NOT use a self-adjusting vacuum since they adjust too deeply into the pile and will cause excessive fuzzing.
DO NOT use an overly stiff brush on the beater bar since this too will cause excessive fuzzing.
DO NOT use any vacuum made by Oreck or Dyson as these will cause excessive fuzzing.
No claims will be accepted when an Oreck or Dyson vacuum is used.
It is important to remember to move the vacuum cleaner slowly to allow time to remove soil, and above all, make sure that the dust bag is never more than half full. Remember you cannot over vacuum, and vacuuming should begin the day the carpet is installed"
I apologize for the disconnect, please let me know if you would be willing to let me inspect the carpet. [redacted]
Very professional service.