Abbey Funeral & Cremation Services, Inc.

I found Abby's cremation when I had nowhere to turn and I thought it was a sign. They came off helpful and very concerned about my needs and what I was going through. They explained to me that there would be no cost out of pocket as it would go through the state because my family member was on state insurance. My sister died May 25, and it is now July 25, and I have gotten the runaround about my sister's ashes. I seem to get no help at all. I am even to the point of asking what am I even getting—is it even my sister?

I called today at 8:00pm and a lady answered who was rude. She didn't ask me my name. I told her why I was calling and she gave me no answers, just told me the hours are open from 9-3 and hung up on me. This is an emotional time, and after doing some research today I saw there have been cases of misconduct of health practices. My stomach is in knots and every day that passes I wish I never called this company. They get you in with that $995 just to take your loved ones' ashes and do whatever with them to get whatever money from the state. I will tell any and everyone to stay clear of these people and this "family owned" company. They are con artists. And may God help them, because for every tear I shed, every call I make, and I get no answers to where my sister is. This is beyond poor practice; it is disgusting and disrespectful to the deceased and their families.