My fiance and I purchased a beautiful wooden Claddagh wall hanging for his mother for Christmas Before he wrapped it, he opened the package to take a look at it He then asked me what this random piece of scotch tape was across the heart I thought that maybe it was something that was used to hang it It wasn't The Claddagh was hand carved and the tip of the crown was delicate Somehow before it was boxed the tip of the crown broke off and soneone had taped it to the heart I immediately contacted customer service for Abbey Press and was treated in such an amazing way! I received an answer to my email within an hour I was offered a replacement and my Christmas gift was saved! With money tight and the pressure of the holidays, Brenda from Abbey Press was my Christmas Angel, treating me with respect and handling my issue in the most professional and courteous manner I have never experienced better customer service..ever I recently purchased another wall hanging from Abbey Press,which was loved by the recipient I would definitely purchase more merchandise from them and salute their customer service team
My fiance and I purchased a beautiful wooden Claddagh wall hanging for his mother for Christmas. Before he wrapped it, he opened the package to take a look at it. He then asked me what this random piece of scotch tape was across the heart. I thought that maybe it was something that was used to hang it. It wasn't. The Claddagh was hand carved and the tip of the crown was delicate. Somehow before it was boxed the tip of the crown broke off and soneone had taped it to the heart. I immediately contacted customer service for Abbey Press and was treated in such an amazing way! I received an answer to my email within an hour. I was offered a replacement and my Christmas gift was saved! With money tight and the pressure of the holidays, Brenda from Abbey Press was my Christmas Angel, treating me with respect and handling my issue in the most professional and courteous manner. I have never experienced better customer service..ever. I recently purchased another wall hanging from Abbey Press,which was loved by the recipient. I would definitely purchase more merchandise from them and salute their customer service team.
My fiance and I purchased a beautiful wooden Claddagh wall hanging for his mother for Christmas Before he wrapped it, he opened the package to take a look at it He then asked me what this random piece of scotch tape was across the heart I thought that maybe it was something that was used to hang it It wasn't The Claddagh was hand carved and the tip of the crown was delicate Somehow before it was boxed the tip of the crown broke off and soneone had taped it to the heart I immediately contacted customer service for Abbey Press and was treated in such an amazing way! I received an answer to my email within an hour I was offered a replacement and my Christmas gift was saved! With money tight and the pressure of the holidays, Brenda from Abbey Press was my Christmas Angel, treating me with respect and handling my issue in the most professional and courteous manner I have never experienced better customer service..ever I recently purchased another wall hanging from Abbey Press,which was loved by the recipient I would definitely purchase more merchandise from them and salute their customer service team
My fiance and I purchased a beautiful wooden Claddagh wall hanging for his mother for Christmas. Before he wrapped it, he opened the package to take a look at it. He then asked me what this random piece of scotch tape was across the heart. I thought that maybe it was something that was used to hang it. It wasn't. The Claddagh was hand carved and the tip of the crown was delicate. Somehow before it was boxed the tip of the crown broke off and soneone had taped it to the heart. I immediately contacted customer service for Abbey Press and was treated in such an amazing way! I received an answer to my email within an hour. I was offered a replacement and my Christmas gift was saved! With money tight and the pressure of the holidays, Brenda from Abbey Press was my Christmas Angel, treating me with respect and handling my issue in the most professional and courteous manner. I have never experienced better customer service..ever. I recently purchased another wall hanging from Abbey Press,which was loved by the recipient. I would definitely purchase more merchandise from them and salute their customer service team.