Abby Mae's Limousine

You told us that you forgot to transfer funds from your savings to your checking account to cover your rental payment which resulted in a bounced check.  While you did your rent before the due date, the NSF did not result in a late payment and no late fee was assessed.  We do sincerely...

appreciate that you pay your rent on time each month and we do understand that you are upset due to the NSF (Non-sufficient funds) charge levied by our firm for your bounced check.   As you know most institutions have a NSF fee due to the extra processing and administrative handling required to process a NSF check.  This NSF policy is listed in the lease you signed when you agreed to abide by our lease terms.   Anyone who submits a check that bounces is charged a Non-Sufficient Funds fee.   We cannot make exceptions to this policy for one person and not another.     Federal Fair Housing Guidelines spells out that a Professional property management firm must be fair to every tenant and treat every tenant the same.  If we waived this fee for you, then we must waive the fee for every other person that has a returned check, and as a business we cannot do this.

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]