ABC Auto Center

Complaint: [redacted] I am rejecting this response because: we paid an extra $to have the vehicle picked upThe vehicle was not picked up from us Sincerely, * [redacted]

[redacted] was not compliant with airport instructions and decided to park in an unauthorized stall and left the vehicle there.Our employees searched for the rental vehicle and found it in another rental company's parking stall in a completely different parking structure.What made this more interesting is the fact he intentionally dropped it off in the incorrect stall [redacted] sent us photos of the vehicle in a different companies stall and said goodbye from thereUnbelieveable.We had been notified from the other rental company that we were not allowed to park there overnight, therefore making ABC Auto responsible for the parking ticket.The other charge this customer is trying to dispute $was authorized by him(Airport service, he was given instructions on where at the Airport he was suppose to pick up the vehicle)He paid upfront for the service of the vehicle being delivered to the Airport.The fact that we dropped the vehicle off at the Airport makes it a serviceOur location is no where near the airportIt took drivers to get the vehicle thereOne driver to deliver, and the other driver to pick up the original driver and bring him back to our officePlease Cancel both disputes [redacted] is trying to take advantage of a small rental business company ABC Auto didn't even charge him the extra hours he rented the vehicle that dayThe rental agreement says he is good till 11am that day, but he dropped it off at the Airport around 6pm, making a hour difference in the agreement