ABC Company

I have used ABC Company for over years to do drywall work on new construction, and due to some poor workmanship on their part, I have hired a separate drywalled to do some of my work I did not completely stop using them, but no longer did they exclusively do all of my work They did the last job for me, for which they were paid in full, they then informed me that they would not do any of my work, nor would they do all of the repairs that they are required do do When a drywalled does a job, they are required to come in and do a touch up before the homeowners move in, and in the next year they are required to come back one more time They are no longer willing to stand behind their warranty work as they have always done in the past, and are required to do

Business Response to a Complaint Complaint ID#: *** Company Name: *** *** Company Contact: *** *** Company Phone: ###-###-#### Company Email: *** Person Who Sent the Complaint: *** *** Staff Member: Response: We
have been doing business with *** *** for the past years, and during those years we have tolerated his arrogance and lack of respect for his subsWe decided that after he hired another drywall company and we were not getting any new work from him (we have done house in a year), we were not going to deal with him at allIn each of the previous years, when the weather starts to turn cold, we suggest that *** hook up temporary heat as is required by the manufactures of drywall compound in order to get the desired finishIf not, it will freeze and fall off of the wallsEither upon application or when it is painted and/or texturedHe refused each and every yearDuring the very cold winters we had a few years back, we had a tremendous amount of repair work that had to be done due to the mud freezing on the walls and ceilingsAfter billing ***, he stated that we needed to "stand behind our work" and he refused to pay the invoicesThese invoices that I billed to him were in excess of $As far as not doing his repairs, we bill those repairs and I am sure the new drywall company will alsoNo difference if we billed him or the new drywall company wouldThe touwe do is a "courtesy" touch upWe offer this after the other trades come in and damage the finished drywallIt is a courtesyIn those years, we have seen many a subcontractor come and goWe all want to work, we just don't want to work for someone who is arrogant and belittles us with no appreciation for the work that we doSent on: 7/29/12:54:PM