ABC Pediatric Therapy Network, LLC

ABC Pediatrics policy on billing leaves a lot to be desired They leave it 100% on you to know when your coverage is coming to an end for the sole purpose of collecting more fees from youExample: You have visits for a calendar year per your insurance benefits Once you are nearing or hit 30, they do NOTHING to let you know so that you don't go over I talked with the owner Diane who said that it is not their responsibility to know where someone stands with their insurance benefits and that it would be impossible because they see "families a week." NO WHERE does it state in ANY of their paperwork that the patient is responsible for keeping track of the number of times you have used their servicesAny consumer would expect that, like with a hospital or dentists office, that the company would be ensure that your appointment would be covered under insurance and that if it was not going to be covered, would tell the patient so that they are informed and could then ELECT to show up for the appointment, which at that time they would be financially responsibleIn trying to reason with Diane and solve our billing issue, she stated that she sees no problem with her business practice and will continue to hope that patients don't realize they are out of benefits so that she can make more money