ABC Property Management

The Tenant making the complaint took issue with being charged $toward a portion of the landscaping rehabilitation I believe his Revdex.com complaint is a retaliation for that feeI'm not sure why there is confusion about that assumptionTo further address the Tenant's accusations: 1) AGAIN, there was no landscaper assigned to that property2) The Tenant contacted ABC after a power outage to reset the sprinkler timerThat was the only time the sprinkler system should've been off - by accident, which the Tenant brought to our attention3) I see no photographs, as mentionedThere was no issue with backfill brought to our attention while the Tenant was residing thereThis is the first we are hearing of it4) The previous response was lengthy for the sole purpose of explaining just how many issues ABC had to address while the Tenant was living there, as well as those after he vacated the premisesI challenge the Tenant to specific exactly which repairs - of the MANY we already addressed - were not repaired or remediedWe have invoices for literally thousands of dollars spent on repairs, mold removal (caused by the Tenant's complete lack of cleaning, to which the mold removal company will attest), and a complete overhaul/replacement of the property's duct work and new furnace unit! I find this to be a complete waste of timeThe Tenant is intent on slandering ABC and apparently, ***, as wellIt's unfortunate and even ironic that the person making this complaint enjoys complete anonymity for the purpose of protecting him from retaliation, while he uses this public forum for that very purposeIt's also incredible that while the Tenant was only charged roughly 1/5th of the expense we incurred rehabilitating the neglected landscaping, he still believes he's the victim of greedy property managersThis is truly mind-boggling

This complaint is complete nonsenseI cannot say I am surprised by the complaint, though, as it is likely a retaliatory maneuver by the TenantDespite our best efforts to reclaim the property without incident, the tenant actually refused to vacate the property, stating that he was not ready to relocate, that the owner had no rights to take possession of his property back until the Tenant was ready to release the property- an unknown date in the future- and thereby brought us to the precipice of an evictionIt was not until the Tenant - at my repeated behest- consulted different real estate attorneys and came to the conclusion that his understanding of real estate law was flawedHe then agreed to vacate the propertyThe Tenant's reluctance to release the property on anyone's schedule outside of his own was only one problem of severalPrior to the disagreement over the lease termination date, the Tenant made claims of sudden and rampant mold contamination inside the propertyHe was worried that his health was being affectedAfter immediate inspection with a professional mold remediation specialist, it was quickly and easily determined that the mold was due to the tenant's blatant neglect for even basic cleaning, which had obviously gone on for quite some time Now the Tenant is accusing ABC of "stealing" deposit funds??? I'm not sure how he can make such a claim when the following are facts: 1) The Tenant was responsible for all landscape maintenance at the propertyThat was agreed upon from the beginningThere was never a landscaper employed for that particular propertyNo one had access to the Tenant's garage or sprinkler controls outside of the Tenant.2) There was video taken and pictures taken at the time of move-in, documenting the condition of the entire property, The Tenant also inspected the property at the time of moand completed a mochecklist, verifying those same conditionsThe rear yard was alive and greenWhen he vacated the property, the rear yard was entirely dead and brown- completely neglected.3) The Tenant refused to participate in the move-out inspection of the propertyHe left the house keys outside, told us he didn't need to be there, and also asked us to complete some of the move-out requirements (cleaning, carpet cleaning, etc - stated in the lease) on his behalf He then scheduled a person to take care of basic cleaning after his agreed move out date, further postponing the process.4) In addition to a dirty home, filthy carpet and a dead yard, the Tenant left several piles of trash for haul away (by us) and a large selection of wood boards, beams, and metal plates in front of the houseWhen we inquired about the removal of the mass of discarded wood and metal from the driveway, the Tenant assured us that since he posted those things as free pickup items on [redacted] , he should not be held liable for removal Apparently, his concern for the appearance of the property, any inconvenience in trying to show it to potential renters, and any sense of responsibility or accountability were completely lost on the Tenant.5) Of all of the charges the Tenant incurred in vacating the property in the condition he did, the only charge I see particular objection to is the cost of the landscape rehabilitation? Please consider that the Tenant is, apparently, attempting to create a major case of fraudulent withholding - tantamount to theft - over a blatant case of tenant neglectThe Tenant was charged a FRACTION of the costs incurred in repairing his damageThe landscaping repairs were $The Tenant was charged $I'm not sure how, exactly, the Tenant's math allows for such claims to be made?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [ The business claims “retaliatory action” but provides no reasoning for that and the response lacks in addressing the issue but rambles on irrationality, a storytelling exerciseHowever, look at the attached photo of water damage to the house on the day his gardener turned off irrigation to avoid further structural damageMany things were never fixed by [redacted] , these sprinklers were the least of the problemsThe yard is not draining properly as well, city code requires that he remove the excess fill in that backyard, it contributes to the water damage as seen in the photo, I have many photosHe is not a good property manager, is dishonest and that’s the reason he has a complaint filed / [redacted] Style Definitions */ ] Regards, [redacted]

What Mr [redacted] is providing is payments he made towards the escrow paymentHe claims he came in personally to make payments He only did that a handfull of times over theyrsHis girlfriend then made payments to my bankMost of those were lateThe issue isn't the payementsThe issue is his TAXESHe was months/years behindIf no payments were made, no funds were applied to the reserve account creating a delinquency and inability to pay current on taxesAttached are the payments I paid to the Bonner County Tax Collector that Mr [redacted] claims were never paidMr [redacted] 's account in had a negative balance in his reserve account His claim is I never made tax payments in 2012,2013,2014.(file attached)All payments were madeHowever, he was so far behind those payments were applied to previous years per the Assessor's office at the time when he was not making payments on his account.As I have specifically noted and proved, the account was extremely delinquent during the earlier years and therefore his taxes were delinquentTaxes were paid when there were funds availableAgain, Mr [redacted] doesn't understand this account was audited and satisfied by a 3rd party.The lienholders signed an agreement to suchEventually, the delinquency caught up to him and he had to cover that delinquency with his property taxesMr [redacted] has exhausted all attempts to make excuses for his delinquencyThis file should be closed based on the information provided and a 3rd pary auditdelinquent statusMy office offered to review his records which he never respondedThis account was audited by a third party and the file closed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [The business claims “retaliatory action” but provides no reasoning for that and the response lacks in addressing the issue but rambles on irrationality, a storytelling exerciseHowever, look at the attached photo of water damage to the house on the day his gardener turned off irrigation to avoid further structural damageMany things were never fixed by [redacted] , these sprinklers were the least of the problemsThe yard is not draining properly as well, city code requires that he remove the excess fill in that backyard, it contributes to the water damage as seen in the photo, I have many photosHe is not a good property manager, is dishonest and that’s the reason he has a complaint filed.] Regards, [redacted]

This complaint is complete nonsenseI cannot say I am surprised by the complaint, though, as it is likely a retaliatory maneuver by the TenantDespite our best efforts to reclaim the property without incident, the tenant actually refused to vacate the property, stating that he was not ready to relocate, that the owner had no rights to take possession of his property back until the Tenant was ready to release the property- an unknown date in the future- and thereby brought us to the precipice of an evictionIt was not until the Tenant - at my repeated behest- consulted different real estate attorneys and came to the conclusion that his understanding of real estate law was flawedHe then agreed to vacate the property The Tenant's reluctance to release the property on anyone's schedule outside of his own was only one problem of severalPrior to the disagreement over the lease termination date, the Tenant made claims of sudden and rampant mold contamination inside the propertyHe was worried that his health was being affectedAfter immediate inspection with a professional mold remediation specialist, it was quickly and easily determined that the mold was due to the tenant's blatant neglect for even basic cleaning, which had obviously gone on for quite some time Now the Tenant is accusing ABC of "stealing" deposit funds??? I'm not sure how he can make such a claim when the following are facts: 1) The Tenant was responsible for all landscape maintenance at the propertyThat was agreed upon from the beginningThere was never a landscaper employed for that particular propertyNo one had access to the Tenant's garage or sprinkler controls outside of the Tenant2) There was video taken and pictures taken at the time of move-in, documenting the condition of the entire property, The Tenant also inspected the property at the time of moand completed a mochecklist, verifying those same conditionsThe rear yard was alive and greenWhen he vacated the property, the rear yard was entirely dead and brown- completely neglected3) The Tenant refused to participate in the move-out inspection of the propertyHe left the house keys outside, told us he didn't need to be there, and also asked us to complete some of the move-out requirements (cleaning, carpet cleaning, etc - stated in the lease) on his behalf He then scheduled a person to take care of basic cleaning after his agreed move out date, further postponing the process4) In addition to a dirty home, filthy carpet and a dead yard, the Tenant left several piles of trash for haul away (by us) and a large selection of wood boards, beams, and metal plates in front of the houseWhen we inquired about the removal of the mass of discarded wood and metal from the driveway, the Tenant assured us that since he posted those things as free pickup items on [redacted] , he should not be held liable for removal Apparently, his concern for the appearance of the property, any inconvenience in trying to show it to potential renters, and any sense of responsibility or accountability were completely lost on the Tenant5) Of all of the charges the Tenant incurred in vacating the property in the condition he did, the only charge I see particular objection to is the cost of the landscape rehabilitation? Please consider that the Tenant is, apparently, attempting to create a major case of fraudulent withholding - tantamount to theft - over a blatant case of tenant neglectThe Tenant was charged a FRACTION of the costs incurred in repairing his damageThe landscaping repairs were $The Tenant was charged $I'm not sure how, exactly, the Tenant's math allows for such claims to be made?

Dear Sir or MadamI am responding to your request to provide the information you askedI hired ABC property management on behalf of my mother who is the ownerI have full power of attorney from my mom and I handle all of her finances since she is unable to speak , read or write in EnglishI hope this helpsPlease feel free to contact me for any questions or concernsThank you

Complaint: ***
I am rejecting this response because:MsG*** is not correct, I have bank records and hard copy from Bonner County Tax showing who/when made paymentsMsG*** has misused my escrow account, and must send payment ASAP to me for the tax periods stated in my complaintMy bank records are evidence payments were made on time, every month 2013, 2014, 2015, but MsG*** failed to pay my taxes for those years, and failed to issue me a check for the amount in my escrow account as she should have when my account moved to a different company.When speaking to Bonner County they confirmed to me that no, they do not call any business and ask for tax payment, as MsG*** statedThey mail notices to the property holder as we all know
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:I have documentation arriving via USPS, and will respond in more length at that timeThe documents should arrive sometime this week.Anyone can make a breakdown as provided by ABC in any word program, and I would like to see the actual accounting itselfI would like to see cancelled checks, and a copy of the official report, not a compilation of figures.For many years I was not sent an annual, monthly, statement showing how my payments had been applied, what went to which account (interest, late fees, escrow, principal) dates payments were applied etc, therefore I have no realdocumentation from ABC to support their claimsI hope the package I am expecting this week will shed the light of truth on all of this.I am more comfortable with a third part, such as yourselves (Revdex.com) to view all documents
Unfortunately,
because of my history with ABC I don't trust them with an honest accounting or opinion about any of this, whichis why I have not sent them any of my records or responded to them in any formI was ignored in my many many attempts to contact them, and was only
acknowledged when I filed this complaint, which does not lead to
confidence or trustI do not intend this in a mean way, it's just the way it is
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Respond to complaint ***/ ABC property management
ABC property management did not explain how I / client have breached the contract.
ABC property management has spent our rent without obtaining authorization from land lord and that explains how they breached the contractI have received emails from employee who works for the agency and was introduced to me as a property manager while he was not licensed by Department of Real EstateThe same person has advised my tenant to obtain restraining order against me if I try to contact themABC property management has declined a legal notarized power of attorney from land lord which was used by me to hired them at first place and to communicate with them about the property since the land lord does not speak EnglishABC property management did not inform us about the full content of contract which is illegal and unethicalABC property management is under investigation by Department of Real Estate as well as North County Real Estate Association for their illegal actAt this time they have hold our house as hostage and collect our monthly rent with no communication with land lordThey have ignored notification letters which asked them to peacefully leave the property alone, since they had breached the contractThey are forcing themselves to the land lord who does not wish them to manage her property any more.All of these issues will be address at court of law
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Respond to complaint ***/ ABC property management ABC property management did not explain how I / client have breached the contract. ABC property management has spent our rent without obtaining authorization from land lord and that explains how they breached the contract.I have received emails from employee who works for the agency and was introduced to me as a property manager while he was not licensed by Department of Real Estate.The same person has advised my tenant to obtain restraining order against me if I try to contact them.ABC property management has declined a legal notarized power of attorney from land lord which was used by me to hired them at first place and to communicate with them about the property since the land lord does not speak English.ABC property management did not inform us about the full content of contract which is illegal and unethical.ABC property management is under investigation by Department of Real Estate as well as North County Real Estate Association for their illegal act.At this time they have hold our house as hostage and collect our monthly rent with no communication with land lord.They have ignored notification letters which asked them to peacefully leave the property alone, since they had breached the contractThey are forcing themselves to the land lord who does not wish them to manage her property any more.All of these issues will be address at court of law
Regards,
*** ***

What Mr. [redacted] is providing is payments he made towards the escrow payment. He claims he came in personally to make payments He only did that a handfull of times over the12 yrs. His girlfriend then made payments to my bank. Most of those were late. The issue isn't the payements. The issue is his TAXES. He was months/years behind. If no payments were made, no funds were applied to the reserve account creating a delinquency and inability to pay current on taxes. Attached are the payments I paid to the Bonner County Tax Collector that Mr. [redacted] claims were never paid. Mr. [redacted]'s account in 2010 had a negative balance in his reserve account.  His claim is I never made tax payments in 2012,2013,2014.(file attached). All payments were made. However, he was so far behind those payments were applied to previous years per the Assessor's office at the time when he was not making payments on his account.As I have specifically noted and proved, the account was extremely delinquent during the earlier years and therefore his taxes were delinquent. Taxes were paid when there were funds available. Again, Mr. [redacted] doesn't understand this account was audited and satisfied by a 3rd party.The lienholders signed an agreement to such. Eventually, the delinquency caught up to him and he had to cover that delinquency with his property taxes. Mr. [redacted] has exhausted all attempts to make excuses for his delinquency. This file should be closed based on the information provided and a 3rd pary audit. delinquent status. My office offered to review his records which he never responded. This account was audited by a third party and the file closed.

Mr. [redacted] is completely incorrect. When I phased out escrow because I moved on to HOA management and rentals. The dept of finance audited the account. They reviewed every check and deposit made and every payment paid out. The file was closed as satisfied.  Mr. [redacted] started his escrow in...

the late 90's years before I took over his account. He was years delinquent then. In all those years, almost every payment went to interest because he was so far behind. I believe it was calculated that in 12 yrs, he had only paid approximately $2000 in principal. I have not avoided anyone. I was in a car accident in December and have been recovering from those injuries for almost 6 months. Mr. [redacted] has my cell phone number if he wanted to contact me. He never did. Mr. [redacted] was years behind on his payments. The tax collector in Bonner County can confirm. I never mishandled anything. His statements are false. He knew he was very behind and unfortunately, he had to make up the payments. He received the tax notices and was aware how far behind he was.  I did not receive those notices. When the account got delinquent, the tax department in Bonner County would call and ask how much was in his reserve account to pay towards his taxes. I would send anything that was in the account and can confirm that through Bonner Cty records.  As for the other parties, some payments were not received due to both parties moving and failing to notify the office. Those payments were re-issued as part of the satisfactory resolution when the account was canceled with my office. This complaint should not be posted as it is false and was verified by the appropriate entities. If you review the account, you will see that Mr. [redacted] only made approximately $2000 towards principal in 12 years. That proves the payments were delinquent and not paid as agreed. 
Please let me know if you have any other questions. I would request that this not be filed as it's false and has been verified.

The Tenant making the complaint took issue with being charged $250 toward a portion of the landscaping rehabilitation.  I believe his Revdex.com complaint is a retaliation for that fee. I'm not sure why there is confusion about that assumption.To further address the Tenant's accusations:1) AGAIN, there was no landscaper assigned to that property.2) The Tenant contacted ABC after a power outage to reset the sprinkler timer. That was the only time the sprinkler system should've been off - by accident, which the Tenant brought to our attention.3) I see no photographs, as mentioned. There was no issue with backfill brought to our attention while the Tenant was residing there. This is the first we are hearing of it.4) The previous response was lengthy for the sole purpose of explaining just how many issues ABC had to address while the Tenant was living there, as well as those after he vacated the premises. I challenge the Tenant to specific exactly which repairs - of the MANY we already addressed - were not repaired or remedied. We have invoices for literally thousands of dollars spent on repairs, mold removal (caused by the Tenant's complete lack of cleaning, to which the mold removal company will attest), and a complete overhaul/replacement of the property's duct work and new furnace unit!I find this to be a complete waste of time. The Tenant is intent on slandering ABC and apparently, [redacted], as well. It's unfortunate and even ironic that the person making this complaint enjoys complete anonymity for the purpose of protecting him from retaliation, while he uses this public forum for that very purpose. It's also incredible that while the Tenant was only charged roughly 1/5th of the expense we incurred rehabilitating the neglected landscaping, he still believes he's the victim of greedy property managers. This is truly mind-boggling.

Revdex.com Complaint #[redacted]; Response from ABC Property Management:"This client entered into a valid contract.  The client refused to fulfill her obligations under the contract thereby breaching the contract.  As a result, the client filed complaints to various entities in an attempt to force our compliance with her demands.  We will continue to fulfill the terms of our contract with this client at this time.   This matter will be resolved through arbitration, mediation or court order.  Until then, we vehemently deny the client's allegations as they are intended only to impugn the integrity of our company and force consent with her breach of contract. We will not consent.  We strive to provide excellent service to each and every client and will continue to do so on a daily basis." Revdex.com Complaint #[redacted]; Response from ABC Property Management:"This client entered into a valid contract.  The client refused to fulfill her obligations under the contract thereby breaching the contract.  As a result, the client filed complaints to various entities in an attempt to force our compliance with her demands.  We will continue to fulfill the terms of our contract with this client at this time.   This matter will be resolved through arbitration, mediation or court order.  Until then, we vehemently deny the client's allegations as they are intended only to impugn the integrity of our company and force consent with her breach of contract. We will not consent.  We strive to provide excellent service to each and every client and will continue to do so on a daily basis."

Dear Sir or MadamI am responding to your request to provide the information you asked.I hired ABC property management on behalf of my mother who is the owner. I have full power of attorney from my mom and I handle all of her finances since she is unable to speak , read or write in English.I hope...

this helps.Please feel free to contact me for any questions or concerns.Thank you

This complaint is complete nonsense. I cannot say I am surprised by the complaint, though, as it is likely a retaliatory maneuver by the Tenant. Despite our best efforts to reclaim the property without incident, the tenant actually refused to vacate the property, stating that he was not ready to...

relocate, that the owner had no rights to take possession of his property back until the Tenant was ready to release the property- an unknown date in the future- and thereby brought us to the precipice of an eviction. It was not until the Tenant - at my repeated behest- consulted 2 different real estate attorneys and came to the conclusion that his understanding of real estate law was flawed. He then agreed to vacate the property. The Tenant's reluctance to release the property on anyone's schedule outside of his own was only one problem of several. Prior to the disagreement over the lease termination date, the Tenant made claims of sudden and rampant mold contamination inside the property. He was worried that his health was being affected. After immediate inspection with a professional mold remediation specialist, it was quickly and easily determined that the mold was due to the tenant's blatant neglect for even basic cleaning, which had obviously gone on for quite some time.  Now the Tenant is accusing ABC of "stealing" deposit funds??? I'm not sure how he can make such a claim when the following are facts: 1) The Tenant was responsible for all landscape maintenance at the property. That was agreed upon from the beginning. There was never a landscaper employed for that particular property. No one had access to the Tenant's garage or sprinkler controls outside of the Tenant.2) There was video taken and pictures taken at the time of move-in, documenting the condition of the entire property, The Tenant also inspected the property at the time of move-in and completed a move-in checklist, verifying those same conditions. The rear yard was alive and green. When he vacated the property, the rear yard was entirely dead and brown- completely neglected.3) The Tenant refused to participate in the move-out inspection of the property. He left the house keys outside, told us he didn't need to be there, and also asked us to complete some of the move-out requirements (cleaning, carpet cleaning, etc - stated in the lease) on his behalf.  He then scheduled a person to take care of basic cleaning after his agreed move out date, further postponing the process.4)  In addition to a dirty home, filthy carpet and a dead yard, the Tenant left several piles of trash for haul away (by us) and a large selection of wood boards, beams, and metal plates in front of the house. When we inquired about the removal of the mass of discarded wood and metal from the driveway, the Tenant assured us that since he posted those things as free pickup items on [redacted], he should not be held liable for removal.  Apparently, his concern for the appearance of the property, any inconvenience in trying to show it to potential renters, and any sense of responsibility or accountability were completely lost on the Tenant.5) Of all of the charges the Tenant incurred in vacating the property in the condition he did, the only charge I see particular objection to is the cost of the landscape rehabilitation? Please consider that the Tenant is, apparently, attempting to create a major case of fraudulent withholding - tantamount to theft - over a blatant case of tenant neglect. The Tenant was charged a FRACTION of the costs incurred in repairing his damage. The landscaping repairs were $1150. The Tenant was charged $250. I'm not sure how, exactly, the Tenant's math allows for such claims to be made?

The tenant just called me this MORNING (May 8, 2017) to inform me they were moving to a different city and wouldn't need t he property that they had SIGNED A LEASE FOR ON 4/14/16.    The lease signed on 4/14/16 was for them to move in on June 1, 2016.  I told them...

I would try to get it rented out so that they wouldn't have to pay for June rent and other rents for the next year and that I would start advertising today (which I did).  The tenants were given a copy of their lease when they signed it and have never requested another copy so I am not sure where that comes from.  Their statement that they "told me that they couldn't afford it if he didn't get a job"....I would have never signed a lease with them, stopped showing the property, or not tried to rent to someone else if this were true.  The fact that they wrote into the Revdex.com even BEFORE I had a chance to advertise and try to rent out (doing them a FAVOR so they wouldn't have to lose their deposit) just doesn't sit well with me.  I spoke with the husband this morning and explained that if it wasn't to someone else for the month of June that we would have to use their security deposit.  Later I received a call from [redacted], the wife, stating she was calling me as her husband said that I wanted to talk to her.  I told her that I had not asked to talk with her as I had already spoken with her husband--I think they are miscommunicating with each other.

I am rejecting this response because: Kathie did not give us a copy of the lease. She said that most people just throw them away so we didn't receive what we signed. We also did inform her at the signing that if [redacted] did not get the job in Moorhead we would not be able to take the twin home and she said that was ok and to let her know as soon as we could and we would be able to get our deposit back. Now she is telling us we won't get it back unless she re-rents it back out before June 1st. She said that she can never keep the twin homes open long as they fill up fast so I don't undatand why she would keep $1350 from us and then make the new people pay the deposit as well. That is double dipping to me. All we want is our deposit back so we can by a car seat and baby items for our unborn child.

This complaint is complete nonsense. I cannot...

say I am surprised by the complaint, though, as it is likely a retaliatory maneuver by the Tenant. Despite our best efforts to reclaim the property without incident, the tenant actually refused to vacate the property, stating that he was not ready to relocate, that the owner had no rights to take possession of his property back until the Tenant was ready to release the property- an unknown date in the future- and thereby brought us to the precipice of an eviction. It was not until the Tenant - at my repeated behest- consulted 2 different real estate attorneys and came to the conclusion that his understanding of real estate law was flawed. He then agreed to vacate the property. 
The Tenant's reluctance to release the property on anyone's schedule outside of his own was only one problem of several. Prior to the disagreement over the lease termination date, the Tenant made claims of sudden and rampant mold contamination inside the property. He was worried that his health was being affected. After immediate inspection with a professional mold remediation specialist, it was quickly and easily determined that the mold was due to the tenant's blatant neglect for even basic cleaning, which had obviously gone on for quite some time.  Now the Tenant is accusing ABC of "stealing" deposit funds??? I'm not sure how he can make such a claim when the following are facts:
 1) The Tenant was responsible for all landscape maintenance at the property. That was agreed upon from the beginning. There was never a landscaper employed for that particular property. No one had access to the Tenant's garage or sprinkler controls outside of the Tenant.
2) There was video taken and pictures taken at the time of move-in, documenting the condition of the entire property, The Tenant also inspected the property at the time of move-in and completed a move-in checklist, verifying those same conditions. The rear yard was alive and green. When he vacated the property, the rear yard was entirely dead and brown- completely neglected.
3) The Tenant refused to participate in the move-out inspection of the property. He left the house keys outside, told us he didn't need to be there, and also asked us to complete some of the move-out requirements (cleaning, carpet cleaning, etc - stated in the lease) on his behalf.  He then scheduled a person to take care of basic cleaning after his agreed move out date, further postponing the process.
4)  In addition to a dirty home, filthy carpet and a dead yard, the Tenant left several piles of trash for haul away (by us) and a large selection of wood boards, beams, and metal plates in front of the house. When we inquired about the removal of the mass of discarded wood and metal from the driveway, the Tenant assured us that since he posted those things as free pickup items on [redacted], he should not be held liable for removal.  Apparently, his concern for the appearance of the property, any inconvenience in trying to show it to potential renters, and any sense of responsibility or accountability were completely lost on the Tenant.
5) Of all of the charges the Tenant incurred in vacating the property in the condition he did, the only charge I see particular objection to is the cost of the landscape rehabilitation? Please consider that the Tenant is, apparently, attempting to create a major case of fraudulent withholding - tantamount to theft - over a blatant case of tenant neglect. The Tenant was charged a FRACTION of the costs incurred in repairing his damage. The landscaping repairs were $1150. The Tenant was charged $250. I'm not sure how, exactly, the Tenant's math allows for such claims to be made?