ABC Roofing

Several years ago this company was hired by [redacted] to put a new roof on my house. The manager from [redacted] came out and looked at the roof, and noted that we needed the two previous layers of roof completely removed before the new roof could be put on. There were also supports for the roof that needed replaces because the wood had rotted due to extensive rain leaks. When the crew from ABC roofing arrived, they had no plans to remove and replace the roof support, and were completely surprised when I told them it needed to be done. My stepfather had to take their crew leader into the attic to prove to him that it needed done. It was still very cold weather, so we used our heat that night, which was provided by a gas stove. I hadn't gotten home until after dark, and they didn't warn us that they stupidly put a tarp completely over the chimney in an attempt to keep possible rain from running down between the new shingles and the chimney. We were lucky that the house didn't fill up with smoke during the night. The second day when they were finishing up and putting on the gutters, they didn't realize my husband was at home and were loudly making racist and sexist comments where all the neighbors could hear, and saying it didn't matter if they did a bad job because I wasn't home to notice. They were so offensive that my husband finally came out and told them to get off the property and not come back. We had to get someone else to finish the gutters. Now one of our town's news stations is publishing reports that the owner of ABC roofing is going to prison for 2 years for tax fraud.

"I recieved a complaint from Revdex.com here in Odessa. I had a person who works for me on inside repairs to call the complainant to set up a time for him to come by and see what needs to be done. The complainant told him he did not need to come over to the house"[redacted] ABC Roofing Co.

Review: The roofer claimed that I was purchasing a TPO roof with warranty. I can show that I paid 100% of the contracted amount. However, when finished, the roofer claimed that I owed him more. My roof leaks and the roofer ([redacted]) refuses to repair because he claims that I did not pay him the additional he requested. For the record, I did not authorize the additional. Moreover, he never covered the roof like he promised during the construction. A big rain came through and my belongings were all damaged. He did not show any remorse for his mistake, I paid the full freight, and he did not provide a satisfactory roof and did not stand behind his promised manufacturer guarantee. I believe he does this to people with intention and I simply hope to make others aware.Desired Settlement: I would like his record with the Revdex.com to reflect the harm caused. My property continues to be damaged by a leaky roof that is 6 months old. He did not place care into the application and did not stand behind the manufacturer warranty. Again, I paid 100% of the contracted amount, but he claimed at the end of the job that I owed him more, which was simply a trick I feel he pulls on many. I would be happy to support this complaint with details on the contract and canceled checks.

I would also like to know if he is licensed as I would like to make a complaint. Thank you. [redacted]

Consumer

Response:

At this time, I have not been contacted by ABC Roofing regarding complaint ID [redacted].Sincerely,[redacted]

Review: A NEW ROOF WAS INSTALLED A YEAR AGO, IT IS SUPPOSED TO HAVE A TWO YEAR WARRANTY WITH THE CONTRACTOR. WE HAD A HAIL STORM AND HAVE MUCH DAMAGE ON THE ROOF. CALLED [redacted] TO COME AND LOOK TO SEE IF WE WERE COVERED AND IF NOT TO GIVE A NEW QUOTE TO REPLACE THE ROOF ALONG WITH THE GUTTERS. HAD TWO DIFFERENT APPOINTMENTS SET UP, NEVER SHOWED OR CALLED FOR EITHER APPOINTMENT.NOT GOOD SERVICE.Desired Settlement: WOULD LIKE PEOPLE TO BE AWARE OF THEIR POOR SERVICE BEFORE HIRING THEM.