Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
To Whom it may concern,This is to let you know that Revdex.com complaint # ***has been resolvedMr*** *** (owner) of ABC
Vacuum Warehouse has helped me get a new heater, which is working great.....Mr*** went out of his way to make sure this matter was resolved and very quickly I might addThank you Mr*** for your excellent customer service in the matter.Thank you so much for your help in this matter.*** ** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I want to apologize for this not getting taken care of initially. Dyson asks us to direct the customers to them so they can identify problems in the packing process. I personally don't like that policy and have updated ours to give our customer service personnel the flexibility to make...
their own call on a situation like this. A complete unit was paid for, and that's exactly what you should have received. The parts have been sent to make the unit whole, and I have instructed Tiffany to refund half the price of the unit. Again, please accept my apology in this matter. I never want a customer to feel like they were not taken care of and even worse, lied to. If you need anything in the future, please feel free to contact me directly on my personal email at [email protected][redacted]Owner, CMOABC Vacuum/Dyson.usa
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
To Whom it may concern,This is to let you know that Revdex.com complaint # ***has been resolvedMr*** *** (owner) of ABC
Vacuum Warehouse has helped me get a new heater, which is working great.....Mr*** went out of his way to make sure this matter was resolved and very quickly I might addThank you Mr*** for your excellent customer service in the matter.Thank you so much for your help in this matter.*** ** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I want to apologize for this not getting taken care of initially. Dyson asks us to direct the customers to them so they can identify problems in the packing process. I personally don't like that policy and have updated ours to give our customer service personnel the flexibility to make...
their own call on a situation like this. A complete unit was paid for, and that's exactly what you should have received. The parts have been sent to make the unit whole, and I have instructed Tiffany to refund half the price of the unit. Again, please accept my apology in this matter. I never want a customer to feel like they were not taken care of and even worse, lied to. If you need anything in the future, please feel free to contact me directly on my personal email at [email protected][redacted]Owner, CMOABC Vacuum/Dyson.usa