Abe Janitorial Supply

Review: On Aug 19th, 2013 I purchased a product from the company for the amount of $10.84. I handed the clerk $15.00 (a 10 and a 5). He then asked me for a dollar, and I did not have a dollar to give him (I thought the reason he asked, so he'd give me back my 5 and give me 16c). He then handed me the product, and the receipt . I asked for my change, and he said there was none. I told him I have him $15.00, he insisted I gave him $10.00 (2 fives), and didn't mention anything about the 84c. I didn't argue with him, I took my product and receipt and left.Desired Settlement: I want the company to admit they were totally wrong about this transaction, and I want my $4.16 returned to me.

Business

Response:

Initial Business Response

I remember this gentleman I was the person who help him out on this and when I rang him out the amount due was $10.84 he than gave me two $5.00 and I ask him if he had a dollar more since he still owes .84 cent he told me no so I took the .84 cent as a discount and I gave him his receipt and product and then he ask me where was his change was I told him you gave me two five and he insisted that he gave me fifteen dollar one ten and one five. This is what happen during that day on 08/19/13 if you need anything else please contact me.

Final Consumer Response

I received your letter with the company's response to the complaint I filed with the Revdex.com, and I find the following:

1. If he claims I gave him two fives, why didn't he say "you owe me $.84 more"? Why didn't he ask me for $.84 instead of a dollar?

2. If he claims he gave me a discount, he mentioned nothing to me, verbally of the discount, nor did he document it on the receipt.

3. I am not satisfied with the clerks response, and I am taking him to small claims court.