Abe's Auto Sales

Revdex.com spoke with a representative from the business who stated that the vehicle did have an issue prior to being sold to the customer, and that it was explained to him, but the customer still liked the vehicle and wanted to purchase itAfter the purchase, the representative stated that the problem did get a little bit worse, but he told the customer if he brought it in to be fixed, he would give him a loaner vehicle to driveHe said at that point, the customer did not come back in and instead filed a complaintThe business offered to give him his money back for the vehicle, but he said that the customer declined that offerThe representative stated he is currently repairing the vehicle, and has given the customer a loaner Mercedes to drive in the meantime, and he believes the issue to be resolved at this point

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] No the issue is not resolvedEach time I call it is tomorrow, tomorrowTalked to Ron L [redacted] at Abe's about and hour ago, I was informed with a witness to the conversation he would be at my office waiting for me at 9:a.mon Tomorrow, Wednesday, October 5th to pick up my car and repair the things I requestedThis of course remains to be seen

Revdex.com Case #*** _ Ms*** purchased a *** *** V.l.N*** on 07/29/and took delivery of the vehicle in the condition that was satisfactory to herThe vehicle had passed VAState inspection and was mechanically soundThe overall condition was
reflected in the price. As for the day warranty that Ms*** is referring to, our buyers guide stated that it is a days or mile 50/warranty on the engine and transmission onlyWe have a signed copy of the buyers guide, and a copy was in the vehicle at the time of deliveryThe top of the buyers guide clearly states. IMPORTANT: Spoken promises are difficult to enforceAsk the dealer to put all promises in WritingKeep this form

Revdex.com spoke with a representative from the business who stated that the vehicle did have an issue prior to being sold to the customer, and that it was explained to him, but the customer still liked the vehicle and wanted to purchase itAfter the purchase, the
representative stated that the problem did get a little bit worse, but he told the customer if he brought it in to be fixed, he would give him a loaner vehicle to driveHe said at that point, the customer did not come back in and instead filed a complaintThe business offered to give him his money back for the vehicle, but he said that the customer declined that offerThe representative stated he is currently repairing the vehicle, and has given the customer a loaner Mercedes to drive in the meantime, and he believes the issue to be resolved at this point

Revdex.com spoke with a representative from the business who stated that the vehicle did have an issue prior to being sold to the customer, and that it was explained to him, but the customer still liked the vehicle and wanted to purchase itAfter the purchase, the representative stated that the
problem did get a little bit worse, but he told the customer if he brought it in to be fixed, he would give him a loaner vehicle to driveHe said at that point, the customer did not come back in and instead filed a complaintThe business offered to give him his money back for the vehicle, but he said that the customer declined that offerThe representative stated he is currently repairing the vehicle, and has given the customer a loaner Mercedes to drive in the meantime, and he believes the issue to be resolved at this point

Revdex.com Case #*** _ Ms*** purchased a *** *** V.l.N*** on 07/29/and took delivery of the vehicle in the condition that was satisfactory to herThe
vehicle had passed VAState inspection and was mechanically soundThe overall condition was reflected in the price. As for the day warranty that Ms*** is referring to, our buyers guide stated that it is a days or mile 50/warranty on the engine and transmission onlyWe have a signed copy of the buyers guide, and a copy was in the vehicle at the time of deliveryThe top of the buyers guide clearly states. IMPORTANT: Spoken promises are difficult to enforceAsk the dealer to put all promises in WritingKeep this form

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
No the issue is not resolvedEach time I call it is tomorrow, tomorrowTalked to Ron L*** at Abe's about and hour ago, I was informed with a witness to the conversation he would be at my office waiting for me at 9:a.mon Tomorrow, Wednesday, October 5th to pick up my car and repair the things I requestedThis of course remains to be seen