Initial Business Response /* (1000, 5, 2016/02/25) */
This person was a patient yrs agoAny prior patient is treated as a new patient after one year of not being seen from an exam perspectiveWe require our patients to come in with diagnostic imaging as we are spine surgeonsThis patient was
informed of thisHowever, he had conflicting information in our system related to work injury claim vs private insurance and when trying to explain the "rules" we have to abide by, he became agitatedIt was our understanding he would have his work comp fax info in to usHe called back after this and said he would pick a new doctorWe do not understand how all this turned into a negative compplaint
Initial Business Response /* (1000, 5, 2016/02/25) */
This person was a patient yrs agoAny prior patient is treated as a new patient after one year of not being seen from an exam perspectiveWe require our patients to come in with diagnostic imaging as we are spine surgeonsThis patient was
informed of thisHowever, he had conflicting information in our system related to work injury claim vs private insurance and when trying to explain the "rules" we have to abide by, he became agitatedIt was our understanding he would have his work comp fax info in to usHe called back after this and said he would pick a new doctorWe do not understand how all this turned into a negative compplaint