Abeita Glass Company

In January 2019, I purchased a windshield from this windshield company. About a week later, I kept hearing a whistling or a pressure sound at the bottom center of my windshield. We were traveling to *** at the time. It became so loud in *** that we stopped at *** in *** to get it checked. The shop personnel stated that there was a leak but not enough to cause a major scare. But he did recommend that I call the glass company where I purchased the glass and inform them. I called Abeita Glass Co and reported what I had learned. So, they told me to bring it back in. The following week, I brought it back into the shop. There were two shop workers that worked on it and said they fixed the problem.
However, they whistling sound continued. I left it alone. The sound eventually when away. However, in June 2019, I noticed a small split starting to appear right where the whistling/pressuring sound was at. I was very hesitant to called but eventually I did call the glass company again. I finally called on July 11th. The individual told me to come in so I did that day. He looked at it and said, "it looks like we sold you a defective windshield, but because the split in the windshield happened way later, we can replace it for you, but we can only cover half the cost." I said, "okay, order the windshield." He told me, "I will order it out of *** and it should arrive tomorrow at 1pm." So, we set an appointment for July 12, 2019 at 4 pm. The next day, I arrived at the shop. Again, the individual whom I worked with told me, we tried calling you all day to tell you that I could not find a windshield for you type of car at all in anywhere. However, I did find one in *** and it will not arrive until July 30th. So, are we ok to replace the windshield until them? I said, no because I have some young women I am driving to camp with on July 25 -27 to *** and I need my windshield replaced before then. So, then I asked him, "would you just be able to refund me the half you promised to pay." He says, "sure but not until Monday." After I left, I called him again and ask, "what time Monday with the refund be available"? He says, " come after 2 pm." I told him, "well, I will try to make it, I am going to attend and help out at a funeral service." He says, "okay, just call and let us know." So, Monday, July 15, I was not able to make it so I called him at 4: 36 pm to let him know I could not make it, but I will definitely be there after 3 pm tomorrow which is Tuesday, July 16, 2019. He says, "okay, we shall see tomorrow." I arrived there today, about 3:45 pm, and I told the lady in the office that I was here to pick up the money that was owed to me. She then calls the guy I was working with. After she gets off the phone, she told me that they can not give me back the money because it was under another different management. I got upset with her, " I said, why could not he have told me? I have me four trips here from *** which is about 60 miles away. Why could he have told me that in the first place"?
Then one guy came over and says, "what is going on?" I related my story. He says, "yeah we can not give money back if it is under a different management." I then left and told them, "this business is deceitful." The shop guy then starts laughing as I walked out and he shouted out at me saying, "you go to ***, shame on you!" I thought to myself, "what does going to *** have to do with me expressing my concerns to the office lady?" He continued to laughing and yell, "yeah you need to repent of what you said." All I said was, "you business is deceitful."