Ability Mortgage

Kara *** *** ***
*** ** ***Deaer Ms***:I am writing in follow up to our conversation regarding the concerns you expressed as the seller of a property in one of our loan transactionsThank you for bringing this matter to our attention and giving us the opportunity to
address your concernsAfter our investigation of the loan process, we identified that many factors went into the delays you experiencedBased on our conversation, you will accept our offer of $1,as a goodwill gesture and to cover the rental expenses you incurredYou will find the check enclosed. Our reputation is important to usWe apologize for your negative experience and appreciate your feedbackWe hope you and your family are happy in your new home!Sincerely,*** ***Director of Compliance

Kara *** *** ***
*** ** ***Deaer Ms***:I am writing in follow up to our conversation regarding the concerns you expressed as the seller of a property in one of our loan transactionsThank you for bringing this matter to our attention and giving us the opportunity to
address your concernsAfter our investigation of the loan process, we identified that many factors went into the delays you experiencedBased on our conversation, you will accept our offer of $1,as a goodwill gesture and to cover the rental expenses you incurredYou will find the check enclosed. Our reputation is important to usWe apologize for your negative experience and appreciate your feedbackWe hope you and your family are happy in your new home!Sincerely,*** ***Director of Compliance