AbleKitchen.com

Revdex.com: At this time, I have not been contacted by Able Kitchen and Restaurant supplies regarding complaint ID [redacted] Sincerely, [redacted] ***

Revdex.com: At this time, my complaint, ID [redacted] regarding Able Kitchen and Restaurant supplies has been resolved They emailed me directly and refunded the money #ff0000;">(By clicking "OK", your complaint will be closed as Resolved.) Thank you, [redacted] ***

We apologize for any inconvenience causedThis item was shipped directly from the manufacturer and they mistakenly sent the wrong product.We are sending the customer a prepaid label to return the product and we will credit him in full as soon as we receive the item back

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me      BUT I WOULD LIKE TO KEEP THIS COMPLAINT OPEN UNTIL SUCH TIME AS I RECEIVE THE RETURN LABEL AND A CREDIT ON MY ACCOUNT.  I REALLY DON'T TRUST THIS COMPANY TO FOLLOW THROUGH WITH THE RESOLUTION AS THEY HAVE IGNORED ALL MY CORRESPONDENCE REGARDING THIS ISSUE.Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Able Kitchen and Restaurant supplies regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:
At this time, my complaint, ID [redacted] regarding Able Kitchen and Restaurant supplies has been resolved.  They emailed me directly and refunded the money.  
#ff0000;">(By clicking "OK", your complaint will be closed as Resolved.)
Thank you,
[redacted]

Review: Hello,

I place an order on 2/**/14 for nearly $500 and have not received it. I've ordered from them before, and it usually took a few weeks for the products to arrive. I waited a bit longer thinking that maybe there was a delay. I work at an aesthetics/skincare school, Southwest Institute of Natural Aesthetics, and we order little glass bowls from them for our students' supply kits. I started calling customer service and was always put on hold for at least 30 minutes, so I'd end up just leaving voicemails.

I have left several voice mails and have given my number for call backs with their call back service. I have posted support tickets and follow ups on their website on 3/[redacted] 3/**, 4/*, and 4/**. There is no direct email address to email, but I received an email to rate the product I purchased and sent a reply to that email. I have not received any responses regarding my order and no one ever picks up when I call.

I know someone is out there because I posted a comment on their [redacted] page stating the situation and that I want someone to contact me and refund our money but the post was deleted the next day.

I need someone to contact me immediately to refund the purchase.

###-###-####Desired Settlement: We need a refund. I will provide the receipt for the amount we are owed. We do not need the bowls anymore because we had to get them somewhere else.

Thank you for your time.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Able Kitchen and Restaurant supplies has been resolved. They emailed me directly and refunded the money.

(By clicking "OK", your complaint will be closed as Resolved.)

Thank you,

Review: I ordered a plumbing part from them on Friday Sept. **. I payed $ 100.00 extra shipping to have it over night next day air, as I needed the part to complete a commercial job by my deadline. I never received the part so I called on Monday Sept. **, to find out what was going on. I got a story that the order was mishandled and they said they would ship it out next day air on Tuesday Sept. **, and would refund half of my shipping charges. Wednesday Sept. **, did not receive the part, did not receive a refund, did not get a tracking number, called to see where it was and to cancel my order on Wednesday at 4:30 Florida time, got a recording that they were closed for the holidays until Monday Sept.[redacted]. Having to go to my bank to dispute the charges to my credit card, and reorder with someone else, as I am already being fined for not completing the contract by my due date, because of this.Desired Settlement: Would like to have a total refund, I am disputing the charges, just don't want anyone else to have to go through this.

Consumer

Response:

At this time, I have not been contacted by Able Kitchen and Restaurant supplies regarding complaint ID [redacted].

Sincerely,