Ableprint/Toucan Inc

From: Date: Fri, Sep 8, at 12:PMSubject: To: Response to Complaint *** ***Complaint: "printed purple" when asked for blue.Order was printed in the color specified by PMS # and approved prior toprinting.Customer acknowledge his error in providing and approving his
request andasked us to reprint.Shortage allegation is unfounded and a brand new allegation.History:Mr Cartee, has indicated he had money problems and asked if we could processhis order and ship him partial, and he wouldPay us within a couple of weeks. When it came time to pay, he has not andjust wanted back the balanceof the order, stating he now has his own printing equipmentWe advised himonce he pays his bill, cancels his orders and pays for the return of theparts we will ship back the parts that have not been printed.He followed up with threats to publish negative social media against us andthreats to hurt our reputationIn the business community by contacting your office.Our recourse is to allow ourselves to be threaten by this individual or turnhis account over forCollection and allow this matter to be resolved in small claims court.As far as claims of ranson, I believe the term should be lien, we do notship back any orders, partial or otherwise orders until paid in full.I trust that this single claim, in the decades we have been in business, isnot indicative of the wayee do business. He is out of money, and is attempting to use Revdex.com to getsomething for nothing.AblePrint / Toucan IncWest 6th StMansfield, Oh

I am and always have been well aware of the infringement laws and this is why I only had madeYes both Peter and knew and were well aware of what the designs were and still printed themI have messages of Bret advising me to send more parts for bigger runsNot only did they know but they encouraged me to print more than what I wanted toI said I would pay the debt and asked for more timeBret conviced me it would be okay to send more parts after the fact and then they wouldn't print for me since I had the debtHad this been the case before I sent the parts then I never would have sent the parts to them I feel they baited me in to get my parts and then decided it couldn't be doneThen when I asked for the parts back and offered to pay shipping for them they denied my request after I had waiting two weeks for the parts to arriveI have those in text alsoIn the end I agreed to pay them the $I needed a little more time since I have just begun working again and all I asked for were my parts back that had nothing to do with the first project at all

From: Date: Fri, Sep 15, 2017 at 4:09 PMSubject: FW: case12364677 ( 24467814)To: Peter BoykoAblePrint  / Toucan Inc26 W 6th StMansfield, OH 44902419.522.9742-----Original Message-----From: AblePrint/Toucan [mailto:[email protected]]Sent: Friday, September 15, 2017 4:04 PMTo: Subject: I received a letter dated 9/12/17Stating your received additional correspondence from the consumer.The attached page received is blank, with only the complaint ID on thebottom of the page.However, I have received further information that the individual neversupplied us with Written evidence as requested that he had rights to have usprint protected designs.I have strong suspicions that not only is he trying to avoid paying hisbill, but also is engaged in potential licensing infringement.You can email me the copy of the additional information, [email protected]. But we have been in business for decades and I don't needRevdex.com to help me collect a bad debt, we intend to just put this in if forcollection, contact the licensing company ourselves and let the legal systemdecide how to treat this debt and the other issues.Letting Revdex.com be used by this individual is something that will also need tobe address by the court, once it gets there. If Revdex.com intends to harm ourreputation based on this individual False claims without evidence but mealyby his statements, then it's a choice that really needs rethinking becauseas I read your letter, it sounds like Revdex.com is interested not in facts, butany benefit it may acquire from arbitration.I have no interest, nor desire to arbitrating a bed debt.Peter BoykoAblePrint  / Toucan Inc26 W 6th StMansfield, OH 44902419.522.9742