Abolox Reviews (%countItem)
Abolox Rating
Address: 1509 Lake St, Melbourne, Florida, United States, 32901-4665
Phone: |
Show more...
|
Fax: |
+1 (321) 610-1897 |
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for Abolox
Add new contacts
I had a similar experience. I ordered from them through ***. Item said in stock est ship date was two weeks out. Said it shipped but no tracking info. After over two weeks I contacted seller to see where it was. Their response was package was damaged by USPS. and order cancelled. None in stock now to replace. Sounds very fishy to me. And cannot "reorder" on *** site.
we are sorry you feel that way and we apologize for the inconvenience. Abolox does not have control over what happened with the carrier once we hand off the package to the carrier. you could not buy it from Amazon again because we don't have it and other sellers do not have too. We refunded you the full amount. I am not sure how that makes Abolox Fishy.
I apologize, if in fact that is true. But when I saw another review from someone else stating they had ordered an "in stock" item and then were told it was back ordered, it seemed like a business pattern. I will watch for your item to be back on Amazon after the 28th. That is when your email said they would be available again. I will accept you at your word, reorder and give Abolox another chance.
I can assure you that'not our way of operation but mistakes happen. We try to do our best to serve our customers to the best of our ability.
I apologize again and thank you for giving us another chance.
Return policy and restock fee not disclosed
I returned a first time order because it arrived late and description of tool length was not described as it should of been in any sale advertisement. The tool was return and received by seller. Abolox, LLC charged a non disclosed restock fee which this is a seller on ***.com within the allowable 30 days. Order # ***). GEARWRENCH 14mm 6 Point Combination Wrench - 81762
Sold by: Abolox LLC Product question? Ask Seller
$8.07-$3.33=$4.74 refund. This non-disclosure restock fee should of been in the advertisement as other seller who sell on
A full refund should have been done of $8.07 without a non disclosed restocking fee. If a customer was fully aware of the restocking fee I would not have done any business with them and if Abolox, LLC has a problem with *** return policy they should not be a seller on ***.
Good morning,
we are sorry for the delay. We had the wrong email set under our Revdex.com.org account. We will give the customer full refund. it was honest mistake by one of the new admin. we apologize for the inconvenience.
Thank you
(The consumer indicated he/she DID NOT accept the response from the business.)
What date can I expect the full refund which is acceptable so we can close this complaint? I would like a conformation e-mail sent to [email protected]
Thank you
The balance of $3.33 was refunded on Amazon and a confirmation email was sent to the customer
Thank you
(The consumer indicated he/she ACCEPTED the response from the business.)
I wouldn't do business with this company. They don't have their inventory correct on their website and when you ask about it, they give you excuses and then cancel your order when you say your mad that the website says "in stock" when they just told you it was "back ordered".