Abracadabra Surface Restoration

***, I am sorry that you were not satisfied with the work that I was able to do in the time period that I was at your homeConsisting of: Arrival on property to access damages to door At which point I advised you that you did not need to replace the existing door frame only the door that only had a broken windowYou then requested that you wanted every thing replaced, that it would take to long to order a new doorAt that time in your situation I agreed to your request Pick up new doors and materialsI then again mentioned a door only replacement at which point it was stated how long it would take to order the door and that it was not satisfactoryThank you for helping me unload the doors and bring them into the backyard Remove existing doors, Door trim outside, Door trim inside, existing weather sealer, shims, Multiple inch drywall screws and nails attaching door frame to house frameUsing multiple methods and tools to keep wood framing, drywall existing textured walls and paint intact Remove existing door framing attached to house with inch wood screws that had striped driver heads and had to be removed manually by hand to keep from damaging house framing Clean and remove all old door frame sealers (caulking and adhesives) in order to have a level and balanced installation of new door framing Place, Balance, insert, level, shim new door framing and doorsApply bottom frame adhesive and sealers to weather proof bottom of door frameThank you for helping lift doors into house frame Process for leveling doors, balancing, shimming into place, sealing, structurally attaching to house framing is timely, tedious in order to be completed as well as possible into existing structureI took extra time at this in order to have as best results with the existing structure One more drive for door trim and supplies to replace the framing that could not be salvaged from original removal I made sure not to leave your property until the trimming was on well enough to keep the exposure to the Frigid temperatures that Austin was experiencing at that time to a minimumyou then submitted payment to me for the job at which time I tried to discuss a time to come back to finish as we had agreed needed to be doneThen at that time I would bring a Receipt, hall away the old parts and finish the necessary steps to completely satisfy I never received a call to reschedule, I had other door replacements going on that month as well as other various jobsI then received this email from you stating that you payed someone additionally to finish the things that you had already paid me to do Now I have received a letter from the Revdex.com of Austin as you promised to file if you did not here from meI let this happen so that we would have a type of mediator between usI am not going to refund your amount requested on the bases that we had a verbal agreement previously discussed between us that you did not follow, you paid me the amount agreed without receiving a receipt upon the bases that I would bring it upon arrival to finish the job, what I did was easily worth the agreed upon amount of $450.00, you have now stated a different amount to the Revdex.com, I identified myself to you as a DHS Officer and your house smelled of [redacted] the entire time I was there

Complaint:***
I am rejecting this response because:
While I did get the amount wrong, it was $450, it doesn't change that I had to pay someone else $to come and take out the doors again, buy all that support equipment again (shims, caulk, trim, etc.) and put the doors back in properlyThey re did everything you did, put the doors in correctly, and finished it out in hours.You took 8, didn't finish and clearly didn't know how to do the work you were contracted to doIt was an amateur attempt at bestI simply want the $that I had to pay to someone elseI also want a receipt
You are right, I shouldn't have paid you given that you did such a poor jobI didn't trust you to come back and finish it correctlyWhat you did do had to be corrected
Regards,
***

[redacted],
 
  I am sorry that you were not satisfied with the work that I was able to do in the time period that I was at your home. Consisting of:
  Arrival on property to access damages to door....

At which point I advised you that you did not need to replace the existing door frame only the door that only had a broken window. You then requested that you wanted every thing replaced, that it would take to long to order a new door. At that time in your situation I agreed to your request.
  Pick up new doors and materials. I then again mentioned a door only replacement at which point it was stated how long it would take to order the door and that it was not satisfactory. Thank you for helping me unload the doors and bring them into the backyard.
  Remove existing doors, Door trim outside, Door trim inside, existing weather sealer, shims, Multiple 3.5 inch drywall screws and nails attaching door frame to house frame. Using multiple methods and tools to keep wood framing, drywall existing textured walls and paint intact.
  Remove existing door framing attached to house with 3.5 inch wood screws that had striped driver heads and had to be removed manually by hand to keep from damaging house framing.
  Clean and remove all old door frame sealers (caulking and adhesives) in order to have a level and balanced installation of new door framing.
  Place, Balance, insert, level, shim new door framing and doors. Apply bottom frame adhesive and sealers to weather proof bottom of door frame. Thank you for helping lift doors into house frame.
  Process for leveling doors, balancing, shimming into place, sealing, structurally attaching to house framing is timely, tedious in order to be completed as well as possible into existing structure. I took extra time at this in order to have as best results with the existing structure.
 One more drive for door trim and supplies to replace the framing that could not be salvaged from original removal.
 I made sure not to leave your property until the trimming was on well enough to keep the exposure to the Frigid temperatures that Austin was experiencing at that time to a minimum. you then submitted payment to me for the job at which time I tried to discuss a time to come back to finish as we had agreed needed to be done. Then at that time I would bring a Receipt, hall away the old parts and finish the necessary steps to completely satisfy.
 I never received a call to reschedule, I had other door replacements going on that month as well as other various jobs. I then received this email from you stating that you payed someone additionally to finish the things that you had already paid me to do.
  Now I have received a letter from the Revdex.com of Austin as you promised to file if you did not here from me. I let this happen so that we would have a type of mediator between us. I am not going to refund your amount requested on the bases that we had a verbal agreement previously discussed between us that you did not follow, you paid me the amount agreed without receiving a receipt upon the bases that I would bring it upon arrival to finish the job, what I did was easily worth the agreed upon amount of $450.00, you have now stated a different amount to the Revdex.com, I identified myself to you as a DHS Officer and your house smelled of[redacted] the entire time I was there.