ABS-CBN Global Remittance

We would like to extend our gratitude to [redacted] for bringing this matter to our attentionWe understand his frustration, and we sincerely apologize for any inconvenience this may have caused himBased on our records, [redacted] agreed to submit all the necessary documents prior to his remittanceUnfortunately, there were no documents found to support [redacted] transactionUnder our terms and condition agreement on Section Identification verification may be required to present documents that confirms identification before a transaction is acceptedShould the remitter fail to comply, we will hold the transaction until he/she completed all the necessary documents, otherwise the transaction gets cancelledPlease know that we made several attempt to reach [redacted] but there was no reply.We value our relationship with our customers and we hope to have the pleasure of serving [redacted] for his remittance needs.Please feel free to call our customer service at [redacted] for any other concerns