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Absolute Auctions & Realty Inc.

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Absolute Auctions & Realty Inc. Reviews (1)

I want to take this opportunity to communicate the many issues and concerns we had recently as a seller of furniture through Absolute Auctions and Realty. My name is [redacted]. We were listed as “[redacted]" with a close of auction date of Sunday, September **. We had 12 lots of furniture and art work. Below is a list of issues and concerns:
1) As requested by this company, I sent a note to the owner outlining my concerns several days ago. Absolute Auctions never responded.
2) The pick up time listed originally was shown as 3:00 PM, not 9:00 AM as requested. It took at least 1 phone call from the auction coordinator (Donna F[redacted]) to have this changed. While early in the process, this misinformation may have reduced the number of buyers.
3) One of the lots was a Master Bedroom, etc. We asked, and Absolute Auctions agreed, that all lots except the Master Bedroom would be picked up on September **. The Master Bedroom was supposed to be picked up on September ** so that we would have our bedroom until right before the closing of our condo. Instead, the auction company listed a guest bedroom for pickup on September ** and the Master Bedroom for pickup on September **. We did not have our Master Bedroom to sleep in for almost two weeks.
4) Absolute Auctions did not list the lots of furniture on the day they were supposed to. It took at least two phone calls to get the lots lists and it was done 1-2 days late.
5) One of the lots being picked up on September ** at 9:00 AM was delayed almost three hours. The purchaser had difficulty with Absolute Auctions clearing his payment and it took them 3 hours to resolve on the date of pickup. The delay by Absolute Auctions cost us more money since the auction coordinator needed to stay extra time to be there when the purchaser arrived. I'm estimating this additional cost to be approximately $100.
Over the course of our experience with Absolute Auctions they were difficult to deal with, made many mistakes and cost us extra money.
I believe I'm owed at least a response to my concerns as well as a refund for the aggravation, stress, and administrative issues we experienced.

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