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Absolute Auto Sales, Inc.

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This response is being written by [redacted], General Sales Manager.I have looked into this complaint and have concluded that we have addressed this issue as far as we can unless the customer agrees to let us explore his complaint further. We have provided a working vehicle exactly according...

to the purchase agreement and are absolutely willing to fulfill our obligation to the warranties attached to the purchase. The initial no start situation was addressed immediately and at no cost to the customer.The customer's complaint of an exhaust issue was diagnosed to be non-existent. We could not find anything wrong with the exhaust and we had three trained professional technicians look at it.  He does not want to believe our diagnosis to be true so we offered to bring the vehicle to a [redacted] Dealership to be diagnosed. We agreed that if they did find an issue with the exhaust we would be more than happy to repair it and pay any costs for the additional diagnostics. However, if they did not find any issues, we would have to pass the additional diagnostic charges on to him. I am not sure what more we can do, but the customer had certainly not demonstrated that we have done anything wrong or that we would have to consider a buy back of the vehicle.

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