Absolute Custom Audio & Restyling Reviews (1)
Absolute Custom Audio & Restyling Rating
Description: Auto Radios & Stereos-Sales & Repair, Window Tinting Shops
Address: 1131 Western Blvd, Jacksonville, North Carolina, United States, 28546-6652
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Complaint(Item [redacted] Description: X XXX) XXX Watt amplifier ($169.99) was purchased along with two speakers ($299.98)and installed on 1/21/2014. The amplifier burned out within hours of the installation. I returned the amplifier to the business on 2/3/2014. The owner stated that it would be sent back to the manufacturer for repair or replacement. I called two weeks later and spoke with [redacted] (worker at the shop) who assured me that he would determine the status of my equipment and return my call that Friday which was two days later. It is now 3/18/2014 and I still had not received any notice from the business. I called today and got the same response from the co-owner. I am deeply unsatisfied with their service, and would like a remedy to this situation.Product_Or_Service: 500 watt amplifierOrder_Number: [redacted]Account_Number: [redacted]Desired SettlementI would like to have my funds returned and no longer have any interaction with this establishment.Business Response This issue was resolved on April 7, 2014 when we sent a new amp directly to the customer.