Absolute Properties NYC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I would like to say that I did not withhold information on an eviction record, only misinformed by the judicial systemWhen the issue with my previous landlord was resolved out of court, I was not aware or notified that it would be made a public record I do apologize for my ignorance I would have appreciated some understanding in this matter, but we were not afforded the opportunity I will not pursue this issue any further and the matter has been resolved Sincerely, [redacted]

***, Please see attached statement with the necessary supporting documents validating that Absolute Properties did nothign wrong and *** *** violated our agreement do to a lack of intergrity, honesty and falsification of information on more than one occasion through her application process
If in fact *** *** disclosed her issues from when she were served a summons in the past by her landlord prior to employing Absolute Properties to submit an application, if she were then rejected by the landlord and we were aware of these prior issues, she would have been entitled a refundHowever, the fact is she knew of these past issues and withheld the informationYou will see after reviewing my page statement with enclosures, that her entire case of complaint is based off of fabrication not factI have included all relevant documents regarding her initial complaint and have prepared to initiate legal action on *** *** as she is now in Breach of her contractYou may also not be aware that she submitted a formal complaint to Absolute Properties ONLY after she submitted a complaint to your organizationShe included in her complain t to us that she notified your officesThe only reason I mention this is because her complaint to your office is different to the complaint she submitted to my officeI have included both complaints in our statement and have responded to every piece of both complaintsPlease strike this matter as *** *** is not entitled any type of refund as she employed our business under pretenses and supplied us with bogus information which placed her agreement in default
Respectfully,
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I would like to say that I did not withhold information on an eviction record, only misinformed by the judicial system. When the issue with my previous landlord was resolved out of court, I was not aware or notified that it would be made a public record.  I do apologize for my ignorance.  I would have appreciated some understanding in this matter, but we were not afforded the opportunity.  I will not pursue this issue any further and the matter has been resolved.
Sincerely,
[redacted]

Review: My roommate and I were looking for a two bedroom apartment and a representative of Absolute Properties ([redacted]) showed us apartments that he thought we would like. We decided on one and while completing the application for the apartment, there were a series of questions. One question was "has any applicant been evicted or went to housing court." We answered no. [redacted] took our application, along with the fee of $300 ($100 per person, we had a guarantor) for the application and a deposit of $2,350 for the apartment upon acceptance of the application. He verbally assured us that we would get the deposit back if we were rejected for the apartment. We were rejected for the apartment because [redacted] claimed it was because there was an eviction on my credit report. I explained to [redacted] that I was not evicted and paid all monies to the landlord and moved out on my own. I had no knowledge of this eviction on my record, which is why I answered no on the questionnaire. [redacted] claims that I withheld information and therefore earned the right to keep the deposit. It was my understanding that the deposit was suppose to go to the leasing management for the apartment and not the real estate company. After this incident, [redacted] no longer wanted to work with us and has threatened us for his 15% commission. We are putting in this formal complaint to recover our $2,350. We are not rich and work hard for the money we earn. We were completely honest with [redacted]. It is unfair that he and Absolute Properties are trying to take advantage of us.Desired Settlement: A refund of deposit for $2,350

Business

Response:

[redacted], Please see attached statement with the necessary supporting documents validating that Absolute Properties did nothign wrong and [redacted] violated our agreement do to a lack of intergrity, honesty and falsification of information on more than one occasion through her application process. If in fact [redacted] disclosed her issues from when she were served a summons in the past by her landlord prior to employing Absolute Properties to submit an application, if she were then rejected by the landlord and we were aware of these prior issues, she would have been entitled a refund. However, the fact is she knew of these past issues and withheld the information. You will see after reviewing my 50 page statement with enclosures, that her entire case of complaint is based off of fabrication not fact. I have included all relevant documents regarding her initial complaint and have prepared to initiate legal action on [redacted] as she is now in Breach of her contract. You may also not be aware that she submitted a formal complaint to Absolute Properties ONLY after she submitted a complaint to your organization. She included in her complain t to us that she notified your offices. The only reason I mention this is because her complaint to your office is different to the complaint she submitted to my office. I have included both complaints in our statement and have responded to every piece of both complaints. Please strike this matter as [redacted] is not entitled any type of refund as she employed our business under false pretenses and supplied us with bogus information which placed her agreement in default.

Respectfully,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I would like to say that I did not withhold information on an eviction record, only misinformed by the judicial system. When the issue with my previous landlord was resolved out of court, I was not aware or notified that it would be made a public record. I do apologize for my ignorance. I would have appreciated some understanding in this matter, but we were not afforded the opportunity. I will not pursue this issue any further and the matter has been resolved.

Sincerely,

Review: In July 2013, [redacted] worked for me as a real estate broker from the company Absolute Properties, NYC. When I agreed to work with him, I specifically requested an apartment that was safe and quiet. On Monday July * at around noon, he showed me a one-bedroom property at [redacted] to be rented for $1375.00/month. While we were viewing the apartment, I asked him for confirmation that the unit was both secure and quiet, and he assured me that it was. I applied for the apartment, and eventually signed a one-year lease for it, starting July **. When I moved in, I quickly realized that the unit was anything but quiet because of a neighboring lounge/club. The music from the club is so loud that it causes the whole apartment to shake; the walls literally pulsate, and anything touching them vibrates with the sound of the bass. It is unbearable, and can be heard throughout the entire apartment. The club plays music at this volume almost daily well into the night, and the apartment is essentially unlivable during this time. The noise produced is over 7 decibels over the ambient sound level, as measured on the street between 10:00 pm and 7:00 am, and over 42 decibels as measured from inside my apartment (using a sound meter), therefore breaching the acceptable volume as defined by the New York City Noise Code. My broker did not inform me that this club even existed, let alone that it would be such a profound disturbance in the apartment. When I questioned other tenants in the apartment building (as well as the building's super) about the noise, they informed me that previous residents of the unit had also complained of the noise generated by the club, so I am confident that my broker also possessed this knowledge. I had previously asked to be shown the property in the evening (when I could potentially have learned of the loudness before agreeing to rent the apartment), but [redacted] would not assent to this, so when I saw it in the middle of the day, I obviously had no opportunity to learn of the night-time disruptions. [redacted] showed me several properties previous to the one that I ended up leasing, all of which had monthly rents that were lower than $1375.00. Because the broker's fee is equal to one month's rent and being that this noisy apartment's rent was the highest I had seen, I believe [redacted]'s negligence was financially motivated. Furthermore, when I actually signed the lease, the apartment's rent was lowered to $1325.00/month, and because Absolute Properties required me to pay the broker's fee of $1375.00 weeks before my application was even approved, they actually received more money than they had the right to. [redacted] intentionally violated his fiduciary responsibility of disclosure by failing to disclose all known relevant information to the scope of the agency, including specific facts about the noise disturbances that strongly affected the value/desirability of the property. If I had possessed this information, I would certainly not have signed the lease agreement or paid my broker's fee.Desired Settlement: I would like my application fee ($200.00) and my broker's fee ($1375.00) refunded.

Business

Response:

Good morning,

My name is [redacted]. I am the CEO of Absolute Properties of NYC, LLC. Every so often I check your site to ensure there are no complaints posted regarding my real estate company or agents. I just so happened to check it last night and saw that there is a complaint posted on your site regarding #[redacted]. I never received any type of notification from your organization regarding this complaint. This is the second time this year, your organization has posted a complaint on your site stating that we failed to respond to a compliant. That is extremely unprofessional. I am familiar with the complainant only because the complaint filed a complaint with the Department of State Division of Licensing Services using the exact same text that is reflected on your site. Her Name is [redacted]. I sent 37 page response to the complainants complaint to the department of State immediately.

This person is making accusations when her statement is saying that it was our responsibility to conduct illegal business. We cannot legally show a person something based off of safety or noise. Furthermore, this person signed a contract with Absolute Properties identifying that it was her responsibility to perform all due diligence regarding all things pertaining to safety and sound. Absolute Properties was employed solely to represent the tenants interests in applying for an apartment. There were no contingencies stating that it must be in a safe / quiet neighborhood. If we were to even refer to the tenant that the neighborhood was NOT safe or Quiet, it could be reversed on us saying that we were “steering” the tenant. Which is also illegal. If you would like a copy of the entire statement showing that we performed our service to task and that the complainant is in the wrong, please let me know and I would be more than happy to provide you a copy. However, I must insist you remove this incorrect slanderous information from your site immediately as Absolute Properties of NYC, LLC runs an ethical and morally sound business while ensuring compliance with all state Licensing laws. It is unfortunate that this person feels the way she does about Absolute Properties of NYC, LLC, but her claim is completely erroneous.

Respectfully,

CEO, Licensed Broker