Absolute Skin, Skin Care and Spa

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me.? I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ?

Just to update- She did call meAs mentioned I told her to give total of $payment for both together to settle for her and her momIt seems she wants moreShe said she is going to tell her mom also to report same or similar complaint with Revdex.comI am sorry but if she does not want to resolve with $max for her and her mom together, I will not be able to do anything moreI don't have anything much to add furtherThat will be end from meSorry for troubleThank you for your time

So before we start service, we request client to go through attached agreement and consent formIf they do not agree to this and sign this form, we do not provide serviceIf they do agree and sign this form, we understand that client has agreed and we provide them service. My humble
request to you as third party to go over attached form that client has signedWe have highlighted "NO REFUND" in capital fontIt is always highlighted, even when it was given to client to go through and sign. Thank you so much to client for visiting our placeAt best we can refund her, all remaining the amount after deducting $25(as material cost)So it would be (60-25=35)We generally do not refund but this is best we can offer to make client happy. Also, Before this client and after this client, eyelash extension services were successfully performed

1) Before I start lash service, I give Lash extensions agreement and consent formPlease find attached copy of this formAs soon as I receive consent from client, I do tell client that this is non-refundable service as mentioned in this formSo If you don't like after I finished with one eye,
please let me knowSo we will not move forward with service and you don't have to pay and also save our time, effort and supporting materialsIf both eyes are done and spent more than minutes, we do not refundI did tell same to this client repeated for three timesShe was okay with itShe did not respond negatively back then2) She was charged $for eyelash service as oppose to what she has mentioned in disputed amount $200 3) After having service done, she really liked the service I performedShe also posted best reviews(out of start) review on google*Screenshot is attached here. 4) Somehow she called about week later and said that other specialist mentioned that I did not do good job 5) I am certified cosmetologist in state of KentuckyI have earned this license by going through months school, passing written and practical test twice (to get apprenticeship and to get master license after successful completion of months apprenticeship6) In an effort to amicably resolve this dispute, I did call her and requested for middle ground to refund $and settle matter with withdrawal of complaintShe did not agree. 7) If you have eye lash extension specialist with board certification in state of Kentucky, I would more than welcome to have her at spot while I perform lash extension serviceIf she does find fault, I would really appreciate and correct myself to improve services. 8) I do have whole eyelash extension training dvds (voland vol2) that I have purchased in past. so I do understand and perform process correctly I am still willing to work and improve my servicesPlease feel to suggest me if you have advise for me. Thank you, *** *** Certified Cosmetologist

Just to update- She did call meAs mentioned I told her to give total of $payment for both together to settle for her and her momIt seems she wants moreShe said she is going to tell her mom also to report same or similar complaint with Revdex.comI am sorry but if she does not want to resolve with $max for her and her mom together, I will not be able to do anything moreI don't have anything much to add furtherThat will be end from meSorry for troubleThank you for your time

So before we start service, we request client to go through attached agreement and consent formIf they do not agree to this and sign this form, we do not provide serviceIf they do agree and sign this form, we understand that client has agreed and we provide them service.? ? My humble
request to you as third party to go over attached form that client has signedWe have highlighted "NO REFUND" in capital fontIt is always highlighted, even when it was given to client to go through and sign.? Thank you so much to client for visiting our placeAt best we can refund her, all remaining the amount after deducting $25(as material cost)So it would be (60-25=35)We generally do not refund but this is best we can offer to make client happy.? ? Also, Before this client and after this client, eyelash extension services were successfully performed

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.? I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
[redacted]
?

1) Before I start lash service, I give Lash extensions agreement and consent form. Please find attached copy of this form. As soon as I receive consent from client, I do tell client that this is non-refundable service as mentioned in this form. So If you don't like after I finished with one eye,...

please let me know. So we will not move forward with service and you don't have to pay and also save our time, effort and supporting materials. If both eyes are done and spent more than 60 minutes, we do not refund. I did tell same to this client repeated for three times. She was okay with it. She did not respond negatively back then. 2) She was charged $80 for eyelash service as oppose to what she has mentioned in disputed amount $200  3) After having service done, she really liked the service I performed. She also posted best reviews(5 out of 5 start) review on google. *Screenshot is attached here.  4) Somehow she called about 3 week later and said that other specialist mentioned that I did not do good job.   5) I am certified cosmetologist in state of Kentucky. I have earned this license by going through 18 months school, passing written and practical test twice (to get apprenticeship and to get master license after successful completion of 6 months apprenticeship. 6) In an effort to amicably resolve this dispute, I did call her and requested for middle ground to refund $100 and settle matter with withdrawal of complaint. She did not agree.  7) If you have eye lash extension specialist with board certification in state of Kentucky, I would more than welcome to have her at spot while I perform lash extension service. If she does find fault, I would really appreciate and correct myself to improve services.  8) I do have whole eyelash extension training dvds (vol1 and vol2) that I have purchased in past.  so I do understand and perform process correctly.   I am still willing to work and improve my services. Please feel to suggest me if you have advise for me.  Thank you, [redacted] Certified Cosmetologist

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]