Absorbent, Ink.

Initial Business Response / [redacted] (1000, 5, 2016/07/28) */ Customer called in on 5/wanted to take off draft, we advised the customer to step into his nearest location to cancel draft due to needing his written signature in which customer did not step into the office until 7/to do soCustomer also called us on 06/to get a quote on switching out the vehicle and stated he will be in to do so in which customer never came inOn 7/and on 7/we advised the customer again that he needed to step into the officeAlso customer has a copy of the application he signed stating if he wants to cancel the draft the company needs a day written notice from him in which he did not provide Initial Consumer Rebuttal / [redacted] (3000, 9, 2016/07/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) They also said on 5/they wanted me to pay next months premium to be taken off automatic withdrawal which was not in my policy

Initial Business Response /* (1000, 5, 2016/07/28) */
Customer called in on 5/11 wanted to take off draft, we advised the customer to step into his nearest location to cancel draft due to needing his written signature in which customer did not step into the office until 7/27 to do so. Customer...

also called us on 06/16 to get a quote on switching out the vehicle and stated he will be in to do so in which customer never came in. On 7/26 and on 7/27 we advised the customer again that he needed to step into the office. Also customer has a copy of the application he signed stating if he wants to cancel the draft the company needs a 10 day written notice from him in which he did not provide.
Initial Consumer Rebuttal /* (3000, 9, 2016/07/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They also said on 5/11 they wanted me to pay next months premium to be taken off automatic withdrawal which was not in my policy