Abstract Pest Control

Inspected & treated for bedbugsTreated mattress, boxsprings, furniture, couch dresser, crack crevice walls floors ceilings door frames and window sills no signs of bedbugs at time of treatment

From: Michael R***Date: Tue, May 10, at 8:AMSubject: *** *** *** *** *** coollingdale paTo: *** *** Good Morning Ms***,Treated home for Bedbugs last week doing one last follow up next week

">From: Michael R***Date: Tue, May 10, at 8:AMSubject: *** *** *** *** *** coollingdale paTo: *** *** Good Morning Ms***,
Treated home for Bedbugs last week doing one last follow up next week

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meHe did come back in weeks for a follas agreed upon
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because: All the lies told in the Company Response! The Day of the initial Visit and first Treatment Owner Mike was shown live and dead bed bugs.. Two weeks later they came back out to do there 2nd treatment follow up. Since then I [redacted] have made several phone calls and text messages to the owner Mike. My husband even left a voice mail once. I eventually spoke to Mike one day and he said he was having health problems and will come out on the upcoming Thursday. That Thursday came and went voice mails and text went unanswered.. I have no reason to report them or lie... we paid money and our year gaurantee wasn’t honored that’s our issue.. So to lie and say you made several attempts and to lie and say there was no signs of live bed bugs is false..Thats horrible and bad for business this matter needs to be resolved in court like I stated in my last text message months ago... My number and address has never changed and I answer all calls and check my voice mail often.. I believe in honesty and being fair.. Clearly this company don’t understand the year guarantee they offer!
Regards,
[redacted] - [redacted]

Inspected & treated for bedbugs. Treated mattress, boxsprings, furniture, couch dresser, crack crevice walls floors ceilings door frames and window sills no signs of bedbugs at time of treatment

From: Michael R[redacted]<[redacted]>Date: Mon, Jan 15, 2018 at 5:34 PMSubject: ID [redacted]To: [redacted] <[redacted]>Hello Mrs. [redacted],We at Abstract have been to [redacted] Street several times after the initialservice, each time Mrs. [redacted]...

has said the problem was only in one room. We have treated the entire home each time at least three to four times, no signs of Bedbugs in houseat time of service, explaining this to customer. We have tried contact them by phone no answer.Maybe something is wrong with their phone, please have them contact us to resolve their issue withthis concern.If by chance they can put bedbug in plastic bag, alive one would be great. Thanks for your help in assisting in this matter.Michael R[redacted]: email address is [redacted]