To whom it may concern, This note is in responding to Revdex.com complaint {# [redacted] )Smokey's Garage Door was contracted to install a new liftmaster Garage Door opener on April 25' Unfortunately, there was miscommunication between our office and our field staff as to how many remotes were to be included with the purchaseOur management staff was away that week for trainingUpon our return, we immediately contacted the customer and satisfied their reasonable request Additionally, we upgraded the customer's wall push button to a Deluxe Wall Console at no charge on May, l This response is being made as a formality, as the customer has been satisfiedWe certainly hope the [redacted] have already rescinded their complaint and notified you of our efforts Thank you, [redacted] ***
To whom it may concern, This note is in responding to Revdex.com complaint {# [redacted] )Smokey's Garage Door was contracted to install a new liftmaster Garage Door opener on April 25' Unfortunately, there was miscommunication between our office and our field staff as to how many remotes were to be included with the purchaseOur management staff was away that week for trainingUpon our return, we immediately contacted the customer and satisfied their reasonable request Additionally, we upgraded the customer's wall push button to a Deluxe Wall Console at no charge on May, l This response is being made as a formality, as the customer has been satisfiedWe certainly hope the [redacted] have already rescinded their complaint and notified you of our efforts Thank you, [redacted] ***