AC Electric

The cardholder’s account was credited on 10/20/in FULL amount of $(Capture: Transaction ID [redacted] for $15.51, Refund Transaction ID [redacted] for $15.51)The item is discontinued with the manufacturerWe apologize for the refund delay

We offer a 30-day return policyAs a token of goodwill, customer was provided RMA# [redacted] and FedEx Return Label on 03/10/via email [redacted] We will ship a replacement as soon as we receive our merchandise back

Hello, Your order has been refunded in fullThank you for providing us with return information and excuse us for any delaySincerely,FainaAccounting Department Tell us why here

NEW replacement filter model was shipped to customer on December 2, via FedEx Smartpost under tracking [redacted] The package is currently in transit, estimated delivery is tomorrow, Friday, December 11, We apologize for the mishandling of this order

The cardholder’s card was credited on 08/27/in the amount of $(Refund Transaction ID [redacted] )Therefore we cancelled the backorderWe apologize for the inconvenience

[A default letter is provided here which indicates
your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If
you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Customer called us on 08/24/for the status of her orderWe informed the customer that order was PARTIALLY shipped on 08/17/via USPS under tracking 9***419, and delivered to customer on August 22, , at 1:pmThe rest of the order is on backorder with
manufacturer, and customer agreed to wait for fulfillment if we refund her $We processed $refund same day, 8/24/(PayPal Refund Transaction ID ***)Now, due to complaint placed, we have to cancell the backorderCustomer was refunded the remaining amount of $on 8/28/(PayPal Refund Transaction ID ***)So, customer got the full refund $148.52, and can keep the merchandise received

Dear *** ***, a full refund acceptance is processed on 12/17/for your dispute from VISAWe apologize for the inconvenience

The cardholder’s card was credited on 08/27/15 in the amount of $143.76 (Refund Transaction ID [redacted]). Therefore we cancelled the backorder. We apologize for the inconvenience.

Hello, Your order has been refunded in full. Thank you for providing us with return information and excuse us for any delay. Sincerely,FainaAccounting Department Tell us why here...

I have received my refund

NEW replacement filter model 2100 was shipped to customer on December 2, 2015 via FedEx Smartpost under tracking [redacted]. The package is currently in transit, estimated delivery is tomorrow, Friday, December 11, 2015. We apologize for the mishandling of this order.

We offer a 30-day return policy. As a token of goodwill, customer was provided RMA# [redacted] and FedEx Return Label on 03/10/16 via email [redacted] We will ship a replacement as soon as we receive our merchandise back.

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
Russell Hoeppner THANKS Revdex.com of New Jersey for doing what I was unable to do - get action & a response!

Complaint: [redacted]
I...

am rejecting this response because: I have already disputed the transaction with VISA and received a credit from them. Since Allergy Be Gone NEVER notified me regarding the replacement actually was being sent, I would not have wasted my time chasing them for 37 days. Then wasting my time seeking reimbursement from VISA and submitting a complaint to the Revdex.com. They had many chances to respond to me! They NEVER did. I am currently purchasing this item from another source. I will refuse the package from Fed Ex, unless Allergy Be Gone wants to supply me with yet another return authorization. I will wait to see if they respond in any way, but I plan to refuse the package and expect a full refund acceptance when they receive the dispute from VISA. 
Regards,
[redacted]

The cardholder’s account was credited on 10/20/16 in FULL amount of $15.51 (Capture: Transaction ID [redacted] for $15.51, Refund Transaction ID [redacted] for $15.51). The item is discontinued with the manufacturer. We apologize for the refund delay.