AC Elevator Industries Inc.

Review: I HIRED THIS COMPANY TO MAINTAIN AND SERVICE MY ELEVATOR AND DO OUT YEARLY NYC INSPECTION BACK IN 2010. I WAS NOTIFIED BY NYC DOB THAT MY NYC INSPECTION WAS NEVER FILED IN 2011 AND FOR 2012. I HAVE RECEIPTS TO PROVE I HAVE PAID FOR THESE SERVICES, I HAVE CONTACTED THE COMPANY ASKING FOR ALL PAPER WORK THAT IS FOR MY BUILDING AND ELEVATOR AND I AM BEING IGNORED AND REFUSED BY THE COMPANY TO FORWARD ME ALL WORK ORDERS THAT HAVE BEEN DONE ON OUR BUILDING. DUE TO THIS COMPANY NOT FILING OUR INSPECTIONS FOR TWO YEARS I AM NOW BEING REQUIRED BY THE CITY TO PAY A $3000.00 FINE BUT NEED TO SHOW PROOF OF INSPECTIONS THIS COMPANY HAS DONE. I HAVE THE INVOICE THAT WAS SENT TO ME WITH THE PAID CHECK I SUBMITTED TO THE COMPANY, YET THEY DON'T HAVE MY PAPER WORK. PLUS MY EMERGENCY TELEPHONE RINGS OFF THE HOOK, THEY REFUSE TO REPAIR IT BECAUSE THEY SAY THAT THE INSIDE PHONE IS PROVIDED BY THE PHONE COMPANY ( WHICH IS NOT TRUE!) PHONE COMPANY ONLY PROVIDE LINES AND SERVICE TO THE OUTSIDE OF THE BUILDING NOT INSIDE THE STRUCTURE. TO WHICH I HAD TO HIRE ANOTHER COMPANY IN ORDER TO REPAIR THIS PROBLEM PROPERLY.Desired Settlement: I WOULD LIKE TO BE REFUNDED FOR ALL THE PAYMENTS MADE FOR SERVICES THAT OBVIOUSLY WERE NEVER PERFORMED

Consumer

Response:

At this time, I have not been contacted by AC Elevator Industries Inc. regarding complaint ID [redacted].

Sincerely,