ACA Property Management Reviews (8)
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ACA Property Management Rating
Address: 401 Congress Ave Ste 1540, Austin, Texas, United States, 78701-3851
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I am responding on behalf of the Villas Del Sol apartment complexThe deposit was refunded, along with the application feeThere was a delay between the time the complaint was filed with the Revdex.com and when we refunded the depositWe apologize for any inconvenience with the complaintee and hope to remain in good standing with the Revdex.com.?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Hi [redacted] , Thank you for returning my call todayWe have every desire to address [redacted] ’s needs and provide the best solution available to resolve her issueOver the past few months we have worked on her AC unit on different occasionsWe have given [redacted] a brand new AC unit as well as a window unit to cool her square foot apartmentThe impairitive mistake she is making is, leaving the central air off all dayUnfortunately with the high temperatures outside, the tenant needs to leave the central air on air during the day so that it will be able to reach the lower temperatures at nightWe offer our sincerest apology for any trouble or inconvenience we have caused [redacted] We will contact [redacted] in the coming days to come up with a solution that benefits both of us. Thank you, [redacted] ________________________________________Portfolio Manager________________________________________
I am responding on behalf of the Villas Del Sol apartment complexThe deposit was refunded, along with the application feeThere was a delay between the time the complaint was filed with the Revdex.com and when we refunded the depositWe apologize for any inconvenience with the complaintee and hope to
remain in good standing with the Revdex.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
I am responding on behalf of the Villas Del Sol apartment complexThe deposit was refunded, along with the application feeThere was a delay between the time the complaint was filed with the Revdex.com and when we refunded the depositWe apologize for any inconvenience with the complaintee and hope to
remain in good standing with the Revdex.com.
Hi ***,? ? Thank you for returning my call todayWe have every desire to address ***’s needs and provide the best solution available to resolve her issueOver the past few months we have worked on her AC unit on different occasionsWe have given *** a brand new AC unit as
well as a window unit to cool her square foot apartmentThe impairitive mistake she is making is, leaving the central air off all dayUnfortunately with the high temperatures outside, the tenant needs to leave the central air on air during the day so that it will be able to reach the lower temperatures at nightWe offer our sincerest apology for any trouble or inconvenience we have caused ***We will contact *** in the coming days to come up with a solution that benefits both of us.? ? Thank you,? ? *** ***
________________________________________Portfolio Manager________________________________________
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]