Academy Chair Renting Company

I have nothing good to say about this company. I hosted a Black/white affair and the chairs I rented were khaki colored ( I ordered white). The free standing umbrellas I ordered could not stand on their own, even though they came with stands. I tried to weigh them down to level them but it was useless, they were lopsided and flimsy. I sent the company an email to let them know I was not pleased with the products provided. About a week later, I began getting voicemails from someone at the company named Blanche who kept saying "it's very important that you call me back". When I contacted the company, this woman began to admonish me for sending the email and stated to me that in the future, I should know which products to order. Her customer service was horrible. Then after that phone call, after my bill was satisfied over a week prior to me speaking with her, over 300$ was deducted from my checking account. I contacted the company again and Blanche says the money was not taken. My bank says it was. She then accused me of not knowing how to read my own checking account statement and said she checked it out with [redacted] and they stated they didn't take the money. HELLO BLANCHE.....I DONT HAVE AMERICAN EXPRESS. I then hung up the phone, contacted my bank and filed a fraud claim. DO NOT DO BUSINESS WITH THESE PEOPLE. Also, check your billing statement, they overcharge their customers by pennies on the dollar but if you add that amount by 100 customers they are stealing money from their customers. CUSTOMERS BEWARE!!!!!!