Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowThe events leading up to the termination of services are not relevant to this case/complaint What is relevant is that I had pre-paid for two weeks of care that were not provided, at the choice of Academy for Little Learners Nowhere in the parent handbook does it state that parents would be liable for any payments after the last date of service if the termination is at the request of Academy for Liitle Learners I am aware that for a family requested end of service, a one month notice is required, during which time services are to be provided, should the family desire services There is no such claim for Academy for Little Learners- initiated actions, for any reason
I again request that this business return the pre-payments made for services that (upon their action) were not provided
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.We reject the conclusion that the Academy for Little Learners is not required to provide a refund for the two weeks when services were not provided. I would challenge the business to show where in their Parent Handbook, it states they are entitled to any payments for services not rendered if the business chooses to terminate the relationship with the client.
If they would like to continue to escalate this situation, we will be consulting an attorney in the matter.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowThe events leading up to the termination of services are not relevant to this case/complaint What is relevant is that I had pre-paid for two weeks of care that were not provided, at the choice of Academy for Little Learners Nowhere in the parent handbook does it state that parents would be liable for any payments after the last date of service if the termination is at the request of Academy for Liitle Learners I am aware that for a family requested end of service, a one month notice is required, during which time services are to be provided, should the family desire services There is no such claim for Academy for Little Learners- initiated actions, for any reason
I again request that this business return the pre-payments made for services that (upon their action) were not provided
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.We reject the conclusion that the Academy for Little Learners is not required to provide a refund for the two weeks when services were not provided. I would challenge the business to show where in their Parent Handbook, it states they are entitled to any payments for services not rendered if the business chooses to terminate the relationship with the client.
If they would like to continue to escalate this situation, we will be consulting an attorney in the matter.
Regards,
[redacted]