Acadia Hospital

I spoke with [redacted] yesterday about her complaint that she was not given the 3% discount that we have posted in our office Ms [redacted] was correct that she should have been given the 3% discount for any payment made at the time of her appointment We are sending a check to her for $for the amount that we owe her and have clarified with all staff that all payments at the time of service should be discounted 3% I have given my name and number to Ms [redacted] in case she encounters any further issues with the discount process [redacted]

I spoke with [redacted] yesterday about her complaint that she was not given the 3% discount that we have posted in our office.  Ms. [redacted] was correct that she should have been given the 3% discount for any payment made at the time of her appointment.  We are sending a check to her for...

$12.00 for the amount that we owe her and have clarified with all staff that all payments at the time of service should be discounted 3%.  I have given my name and number to Ms. [redacted] in case she encounters any further issues with the discount process.  [redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]