General Sales Manager and Customer Relations Manager spoke to customer, pricing was negotiated however when customer arrived vehicle was sold to another guestMossy Toyota apologies that the customer was unable to purchase this particular vehicle
Vehicle was inspected on 5/28/2016, multiple issues with vehicle were found, vehicle has 157,miles and its a model yearMossy Toyota is pleased the customer found a low cost solution and is happy to reimburse the customer the diagnostic fee of $ A company check will be issued within working days
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
It is resolved We asked the customer to bring the car back and we are picking it up today at pm Thank you, [redacted] *** Corporate Purchasing ManagerMossy Automotive Group619-818-4889858-654-
General Sales Manager and Customer Relations Manager spoke to customer, pricing was negotiated however when customer arrived vehicle was sold to another guestMossy Toyota apologies that the customer was unable to purchase this particular vehicle
Vehicle was inspected on 5/28/2016, multiple issues with vehicle were found, vehicle has 157,miles and its a model yearMossy Toyota is pleased the customer found a low cost solution and is happy to reimburse the customer the diagnostic fee of $ A company check will be issued within working days
Refund of $will be issued in the interest of customer satisfaction
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
General Sales Manager ( [redacted] ***) spoke with customer and terminated the sale, customer is safisfied with the end result
Customer was contacted by our Finance Department and resolved all issues, we apologize we should have closed this case some time ago
It is resolved We asked the customer to bring the car back and we are picking it up today at pm Thank you, [redacted] *** Corporate Purchasing ManagerMossy Automotive Group619-818-4889858-654-