Accent On Travel Reviews (2)
Accent On Travel Rating
Address: 13497 18 Ave, White Rock, British Columbia, Canada, V4A 6B2
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www.oldcolonyinc.com
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June 1, 2015To Whom it may concern.*** *** *** visited DrT*** on March 3, for a annual eye examHis exam revealed that his eyeglasses prescription had not changed, however his contact lens prescription needed updating to a different powerHis medical exam portion of the exam
revealed that he has significant issues in both eyesA medical filing was made with his United Health Care planUnknown to us at the time, our participation as a provider with United Health Care was put into out of network status when we left a group practice and started a sole practice.*** *** Contacted us when he received his bill for Out of network Service and we apologized for his additional fees when we discovered the out of network filingAt this point, we contacted our billing company to dismiss the additional charges to *** *** believing all was taken care of .Upon receiving the letter today from the Revdex.com we discovered that our wishes were not carried out by our billing company to write off the balance of the charges to *** ***A phone call was placed today to change the balance to reflect a zero balance.Teresa COffice Manager
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: I have already paid the disputed amount to avoid impacting my credit record. Once I receive a check with the disputed amount, or a refund is made to my credit card, I will remove my complaint. But my complaint stands until I receive the credit.
Regards,
[redacted]