Access Boat, RV & Self Storage

Access Boat, RV & Self Storage

Bullhead City  AZ 86442

 

 

12/18/2013

 

 

Revdex.com

[redacted]...

[redacted]

 

 

Dear representative RevDex.com

 

We are responding to you letter  dated 12/12/2013 related to complaint  ID # [redacted]. Access  Boat  RV & Self Storage  understands   that  every  customer  that  stops in our office  is a valuable  person  who deserves  a highest service from our company, and we strive to achieve this goal  to everyone who acquires our services.

Unfortunately  for this case, we cannot satisfy the request for this tenant. The reason is clear, our contract  stipulates in section 3 that there is no refund  money if the tenant vacates the unit before the lease is expired, and the tenant was aware of this when she signed the contract  and the welcome latter  that contains pertinent information about the policies of this storage facility, signed by the tenant  and dated on 07/19/2013.

We attached copy of contract  and copy of letter  for references.

Thank you in advance for you   positive efforts  to assists business and consumers with the facilitation on how a company resolves any issues that may arise, like our case.

 

 

 

Sincerely, [redacted]

Manager for Access Boat RV & Self Storage