On 2/22/Educational Employees Credit Union assigned an account to our officeWe answered a demand for payoff of this accountWe received the payment and cleared the account owed to Educational Employees Credit Union on 3-23-Access Capital Services forwarded this money to our client in April to clear the debt that was owed themWe have tried to explain this to Mrs GarriottThis money cleared a debt owed to Educational Employees Credit Union which was due them since
I am rejecting this response because:I never said that I had already paid the accountI told the company to send me an invoice of the charges that they claim that I oweThey never sent anything regarding the account to me to validate their claimThey also claim that their company does not report accounts that are $or less, but they reported this account and it has effected my creditI refuse to be scammed
CUSTOMER INFORMATION [redacted] Revdex.com COMPLAINT ID #12198904On 4/13/we received a dispute letter from Mr [redacted] stating the same information in his complaintWe flagged the account as disputed and requested the supporting documentation from our Client (Grants Air Conditioning).4-13-this account was flagged as disputed on the credit report pending information from Grants Air Conditioning.On 4/17/we received the documentation and mailed all info to the address listed on his dispute letter, (copy attached)On 5/5/we received another dispute letter from Mr [redacted] we did verify that this account is reporting as disputed on his credit report.On 5/30/we received info from Grants that Mr [redacted] had contacted them in April very upset because they sent the account to collectionsThey told him they would work with him to get this cleared but he had ignored the invoicesHe had a few rude things to say and hung up.I have attached the info provided to Mr [redacted] Thank youPeggy Burden Operations ManagerAccess Capital Services
We did have a conversation with [redacted] on 3-16-in which she informed us she did not owe this and she stated she would contact Family HealthCare and talk to themNever were we ask to validate the services receivedWe have attempted to contact her additional times to follow up with no contact madeDo to HIPAA we are not given the service information at the time the accounts are assignedWe have requested this info from Family HealthCare and will forward to her as soon as it arrives
On 2/22/Educational Employees Credit Union assigned an account to our officeWe answered a demand for payoff of this accountWe received the payment and cleared the account owed to Educational Employees Credit Union on 3-23-Access Capital Services forwarded this money to our client in April to clear the debt that was owed themWe have tried to explain this to Mrs GarriottThis money cleared a debt owed to Educational Employees Credit Union which was due them since
I am rejecting this response because:I never said that I had already paid the accountI told the company to send me an invoice of the charges that they claim that I oweThey never sent anything regarding the account to me to validate their claimThey also claim that their company does not report accounts that are $or less, but they reported this account and it has effected my creditI refuse to be scammed
CUSTOMER INFORMATION [redacted] Revdex.com COMPLAINT ID #12198904On 4/13/we received a dispute letter from Mr [redacted] stating the same information in his complaintWe flagged the account as disputed and requested the supporting documentation from our Client (Grants Air Conditioning).4-13-this account was flagged as disputed on the credit report pending information from Grants Air Conditioning.On 4/17/we received the documentation and mailed all info to the address listed on his dispute letter, (copy attached)On 5/5/we received another dispute letter from Mr [redacted] we did verify that this account is reporting as disputed on his credit report.On 5/30/we received info from Grants that Mr [redacted] had contacted them in April very upset because they sent the account to collectionsThey told him they would work with him to get this cleared but he had ignored the invoicesHe had a few rude things to say and hung up.I have attached the info provided to Mr [redacted] Thank youPeggy Burden Operations ManagerAccess Capital Services
We did have a conversation with [redacted] on 3-16-in which she informed us she did not owe this and she stated she would contact Family HealthCare and talk to themNever were we ask to validate the services receivedWe have attempted to contact her additional times to follow up with no contact madeDo to HIPAA we are not given the service information at the time the accounts are assignedWe have requested this info from Family HealthCare and will forward to her as soon as it arrives