In conjunction with Complaint ID: *** both patrons were refused service for over intoxicationThey both were informed they would not be allowed back in to the establishment The doorman in question was merely trying to discourage reentry, while patrons were belligerent with himIf future
such insentience of over intoxication is to occur again, with said patrons, we will simply refuse entry at anytime
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Absolutely not satisfied with this resolution, because the response made by the business is absurd and inaccurateWe were not over-intoxicated what so ever, or under the influence for that matter, as this business location would be the starting point of our eveningFurthermore we were not belligerent with the doorman, as we were just any patrons trying to enter the business building and enjoy our nightHe acted abnormally and unfairly by charging us ridiculous amounts for entry on student nights (free with applicable identification, which we had)In an instance where there was a line for entry, patrons before us would be allowed in under the "normal" guidelines for free entry with student i.dStill, the doorman (***) would charge a higher amount than even the instance before that, and we were not even close to any intoxication (may or may not be a sense of racism from *** the doorman)I see their response as a "cover-up" or "excuse" and an attempt to take advantage of usI am not pleased at all as there were at least instances of this case, and something needs to be done about this business management, particularly of the doorman
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
So what you are telling me is that we were overly intoxicated all THREE incidents? My friend had to get a bar tender from the inside of the building because the bouncer, which is big muscular guy, wants to continue to start stuff with college students thsy want to have a good time and are bringing profit to your Venue by buying drinks there every ThursdayWe even offered to shake things out and he continued to be an assI bet the guy never thought that we would take it this far but if it had to be doneIt's your job as a bouncer to let people in and out with justificationNot to be a *** EVERYTIME we goThe first time he rejected, we accepted and went about our businessThe 2nd and 3rd times around he tried to charge us $on a free night which is why it seemed as if we were "overly intoxicated"We were just airing out at the guy to try and get our point acrossHe continued to be a *** so now we are here
Regards,
*** ***
In conjunction with Complaint ID: *** both patrons were refused service for over intoxicationThey both were informed they would not be allowed back in to the establishment The doorman in question was merely trying to discourage reentry, while patrons were belligerent with himIf
future such insentience of over intoxication is to occur again, with said patrons, we will simply refuse entry at anytime
In conjunction with Complaint ID: *** both patrons were refused service for over intoxicationThey both were informed they would not be allowed back in to the establishment The doorman in question was merely trying to discourage reentry, while patrons were belligerent with himIf future
such insentience of over intoxication is to occur again, with said patrons, we will simply refuse entry at anytime
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Absolutely not satisfied with this resolution, because the response made by the business is absurd and inaccurateWe were not over-intoxicated what so ever, or under the influence for that matter, as this business location would be the starting point of our eveningFurthermore we were not belligerent with the doorman, as we were just any patrons trying to enter the business building and enjoy our nightHe acted abnormally and unfairly by charging us ridiculous amounts for entry on student nights (free with applicable identification, which we had)In an instance where there was a line for entry, patrons before us would be allowed in under the "normal" guidelines for free entry with student i.dStill, the doorman (***) would charge a higher amount than even the instance before that, and we were not even close to any intoxication (may or may not be a sense of racism from *** the doorman)I see their response as a "cover-up" or "excuse" and an attempt to take advantage of usI am not pleased at all as there were at least instances of this case, and something needs to be done about this business management, particularly of the doorman
Regards,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
So what you are telling me is that we were overly intoxicated all THREE incidents? My friend had to get a bar tender from the inside of the building because the bouncer, which is big muscular guy, wants to continue to start stuff with college students thsy want to have a good time and are bringing profit to your Venue by buying drinks there every ThursdayWe even offered to shake things out and he continued to be an assI bet the guy never thought that we would take it this far but if it had to be doneIt's your job as a bouncer to let people in and out with justificationNot to be a *** EVERYTIME we goThe first time he rejected, we accepted and went about our businessThe 2nd and 3rd times around he tried to charge us $on a free night which is why it seemed as if we were "overly intoxicated"We were just airing out at the guy to try and get our point acrossHe continued to be a *** so now we are here
Regards,
*** ***
In conjunction with Complaint ID: *** both patrons were refused service for over intoxicationThey both were informed they would not be allowed back in to the establishment The doorman in question was merely trying to discourage reentry, while patrons were belligerent with himIf
future such insentience of over intoxication is to occur again, with said patrons, we will simply refuse entry at anytime