Access Security

Foster Van Lines was contacted by another company I had initiated my relocation due to their proximity to our home Initially, all went well--they sent a surveyor and we received an estimateThen, all went to hell We had questions on storage, dates of the move, etc Four phone calls and email to Foster later: NO RESPONSE! We had already moved to start work, and doing our best to try coordinate this stressful move across the ocean Joe, Kathryn, and Matthew Foster: all so polite on the phone but promises were not followed through We wasted precious time The initial company called them for answers: no responseMoving across the ocean is stressful enough; who needs a company that doesn't care to add stress to your life??? Don't go near a company that clearly chooses to serve one and not another--how else can one explain the stars they have on ***?

I needed to move a small room’s worth of furniture from Santa Rosa to Texas Of four moving services, I got the best (guaranteed) quote from Foster V.L Having done military moves over the years, this was a private move, very small in size, and with some very tight time constraints The personal service I received was exceptional, above and beyond my expectations and prior experiences Matt did an amazing job putting it all together, working with us, and meeting our every need The pack-out crew professionally and efficiently completed padding, loading, the inventory and paperwork in an hour and a half The North American Van Line driver came through with a direct delivery on time which avoided the trouble and cost of in-transit storage Oh, and no damage Great job by everyone! Whether you need to move a few items or a house full, local or inter-state, this company has clearly raised the bar for exceptional Customer Service