Account Management Resources

Initial Business Response / [redacted] (1000, 5, 2015/04/10) */ Due to the age of the account, the original creditor is unable to verify the disputed informationFor this reason we have canceled the account from our system and will request removal of the account from the consumers' credit report

Initial Business Response /* (1000, 5, 2015/01/09) */
The above referenced account was referred to our agency 06/14/in which a statement was mailed the same day to the address the consumer provided to the client when services were performedAdditionally, letters were also sent 08/08/11,
10/07/and 12/21/none of which were ever returned to our office for a bad addressOur agency also spoke on the phone with the consumer on multiple occasions regarding the balance, specifically 03/30/when the consumer promised to call back with payment on the balanceThe account is still outstanding with our office and will continue to report to the consumers credit as an "open owing collection account"The other aforementioned account was not eligible for deletion under AMR's credit bureau deletion policy, but due to our Recovery agent's error, we will follow through with the removal of the account from the consumer's credit report
Initial Consumer Rebuttal /* (3000, 7, 2015/01/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I still have yet to see a copy of the charges! I have asked repeatedly and nothing has been producedWhen I spoke to the account representative about another charge, she assured me a copy of the invoice would be sentYour agent admitted at that time that mail HAD in fact been returned and they had the account marked as a bad address
I did not go to this medical facility and there was never a request made to my health insurance for paymentIf I had been to the doctor on this date, a charge would have been made to my insurance and I would have paid the remaining balanceYou need to check with the billing department and verify charges because someone has obviously made a clerical error
THE ONLY THING I AGREED TO PAY ON 3/20/WAS THE ACCOUNT MENTIONED ABOVE THAT HAS ALREADY BEEN CLOSED!!!
There is a legal requirement for you to show proof of what I owe, which has never been doneWhy would I pay for something when I have never even seen the charges?
Final Business Response /* (4000, 9, 2015/02/03) */
Due to our client's billing agency being unable to provide verification of charges in a timely manner, we have canceled the account back to their office for further handlingAs we have canceled the account, we have also requested removal of the account from the consumer's credit reportWe apologize for any inconvenience

Initial Business Response /* (1000, 5, 2015/04/10) */
Due to the age of the account, the original creditor is unable to verify the disputed information. For this reason we have canceled the account from our system and will request removal of the account from the consumers' credit report

Initial Business Response /* (1000, 5, 2015/02/18) */
The aforementioned account was reviewed and further contact was made to the consumer. The address provided to our office was not a good address for the consumer resulting in our notice not being received and insurance was never filed on the...

account before being sent to our agency. Due to these facts, AMR agreed to a settlement and removal of the account from the credit report. The consumer agreed to the terms and this account has been closed.