Account Services

We have contacted the hospital and they are going to rebill with Medicare and AARP Account is presently on hold in our office and has not been reported to the credit bureaus We have contacted Mr [redacted] and advised him of the same thing The department manager give him her number to contact her directly should he have any other questions or issues He was appreciative of our assistance Thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

On September 3, 2014, we received an account on *** *** *** from *** Med Clinic for $The following day, we sent a notice to Mr *** stating the amount of $was due and the account was subject to being reported to the credit bureaus if not paid within daysThe
account was not paid and was subsequently reported to the credit bureaus. Patients are advised by *** Med Clinic of an additional fee being added by them if outsourced to a collection agency. I am not aware of any billing error that Ms *** refers to. We are unable to adjust or refund the collection fee. Once account has been paid in full, the credit bureau will be marked as such

Account Services received this account from *** *** FCU on Dec 1, 2014. We were first notified of a dispute on the account last month on March 24, 2015. In response to that dispute, and to this complaint, we requested validation of the debt from *** ***
FCU. We have not recieved it yet. Once we receive that informatoin, we will either 1) forward proof of the debt to the complainant, or 2) cancel & return the account to *** *** FCU. Either way, we will notify the complainant of our findings. No activity will occur on the account until we obtain proof from the client. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
In response to Account Services. I will agree to pay the accounts but I also want to note that I was not properly notified about any of these accounts to begin with. I simply want the accounts deleted based on the fact outlined in my complaint as well as the fact that I was unaware any of these were going to collections. Please make sure the company list the account number or control numbers in reference to the credit reports on the letter as well as that amounts of $100.00 & $75.00. ACCT SERVICE[redacted]COLLECTION ACCOUNTOUTSTANDING BALANCELAST REPORTED DELINQUENCIES: 09/2016=I9ORIGINAL CREDITOR: MEDICAL PAYMENT DATAORIGINAL CREDITOR CLASSIFICATION: Medical/Health CareORIGINAL CREDITOR: MEDICALORIGINAL CREDITOR CLASSIFICATION: MEDICAL/HEALTH CAREFIRST REPORTED DELINQUENCY: 11/04/2014MEDICALCOLLECTION ACCOUNTCOLLECTION ACCOUNTCollectionAttorneyOpenACCT SERVICE[redacted]COLLECTION ACCOUNTOUTSTANDING BALANCEORIGINAL CREDITOR CLASSIFICATION: Medical/Health CareLAST REPORTED DELINQUENCIES: 09/2016=I9ORIGINAL CREDITOR: MEDICAL PAYMENT DATAFIRST REPORTED DELINQUENCY: 05/18/2013ORIGINAL CREDITOR: MEDICALORIGINAL CREDITOR CLASSIFICATION: MEDICAL/HEALTH CAREMEDICALCOLLECTION ACCOUNTCOLLECTION ACCOUNTCollectionAttorneyOpen
Regards,
[redacted]

Our office has 9 seriously delinquent accounts on [redacted] totaling $767.77.  All are from one medical provider, none are near 7 years old.  Our obligation is to maintain the accuracy of those items on the credit bureau.  This means we are only obligated to...

update any paid account as paid - we are under no obligation to remove paid accounts.  However, I will agree to remove the items once they are paid and provide a letter showing they are paid & deleted.  The other 7 accounts will remain on her credit bureau, or will be reported if they have not yet been.  If Ms [redacted] is interested in paying and having those removed, she may contact our office to discuss that option.  Please note it may take up to 30 days for the credit bureaus to fully process our deletion instructions.  Thank you.

Our office received Mr. [redacted] past due hospital account in October 2016.  Despite several attempts, including notices, to contact Mr. [redacted], our first conversation occurred yesterday, July 6th, 2017. That was when we were initially informed...

that Mr. [redacted] had previously paid the account.   Small $25.00 payments had been made up to that point.  Mr. [redacted] then faxed over information showing he had paid the balance with his credit card on February 17, 2017. With this information, we were able to research and confirm payment in full had been made in February.  Today, the department manager called Mr. [redacted] and informed him that we had posted his payment, and we would remove this from his credit as he requested. Thank you.

Complaint: [redacted]
I am rejecting this response because:
There were no prior mail related to this as they are referencing the year of 2012 statue of limitations have surpassed I refute this bill.They started adding this on my credit file 2016 to 2017. 
[redacted]

We have sent notification to delete this item from all 3 Credit Bureaus as requested.  Please allow 30-60 days for them to be updated.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me as long as these are removed from my credit reports as promised.
Regards,
[redacted]

We have contacted the hospital and they are going to rebill with Medicare and AARP.  Account is presently on hold in our office and has not been reported to the credit bureaus.  We have contacted Mr [redacted] and advised him of the same thing.  The department manager give him her number...

to contact her directly should he have any other questions or issues.  He was appreciative of our assistance.  Thank you.

Mr [redacted] called our office to pay off his medical account on 6/10/15.  His initial payment with his credit card was declined and had to be re-submitted.  Payment was successfully posted on 6/12/15.  The following week we sent Mr [redacted] a letter confirming that the account had been paid,...

that it would be deleted from the credit bureaus, and to allow 4-6 weeks for deletion.  We have confirmed that all 3 credit bureaus have been cleared, and within that time frame.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I did not know that a response from me was expected.  True enough the business did contact me, I believe the content of the discussion was embellished a bit though.   The person I talked to did not identify herself as management and did not give me her direct contact number to my recollection.   She did say that the issue has been put on hold by her company and that the hospital would invoice the correct insurance companies, period.   Based on the correspondence and documentation I provided her company, that should have been the action taken without my having to contact the Revdex.com.   I am a senior citizen and felt very disrespected by the tone of the young person(s) I spoke with and their refusal  to do anything other than insult me, including allowing me to speak to management, prior to my contacting the Revdex.com.   Thank you for your assistance in resolving this matter. [redacted]   [redacted]