In October 2017, during their fall tuof my HVAC, Thompson's Comfort Connection's technician installed my thermostat at no additional charge, but they did so with an incorrect wiring configurationTheir error caused the thermostat to run the air conditioning 24/all winter long, with the heat turning on more to counterbalance it, resulting in an increase to my electricity bill and an even larger increase to my gas bill relative to the previous yearDuring the months when the thermostats was configured wrong, the temperature had stayed at the expected level, and the display erroneously never showed that the air conditioner was running as a result of the improper wiring, so throughout the winter there was no way for me to know that the thermostat was at fault for my higher electricity bills (they were 40% lower the previous year)As for my gas bills, due to the way the gas company calculated usage throughout the time the thermostat was configured wrong I didn't receive unusually
In October 2017, during their fall tuof my HVAC, Thompson's Comfort Connection's technician installed my thermostat at no additional charge, but they did so with an incorrect wiring configurationTheir error caused the thermostat to run the air conditioning 24/all winter long, with the heat turning on more to counterbalance it, resulting in an increase to my electricity bill and an even larger increase to my gas bill relative to the previous yearDuring the months when the thermostats was configured wrong, the temperature had stayed at the expected level, and the display erroneously never showed that the air conditioner was running as a result of the improper wiring, so throughout the winter there was no way for me to know that the thermostat was at fault for my higher electricity bills (they were 40% lower the previous year)As for my gas bills, due to the way the gas company calculated usage throughout the time the thermostat was configured wrong I didn't receive unusually