Had high hopes for this company After spending a couple hours putting together information and placing accounts with Jacob, I heard nothing for over a week I called and spoke with Rosa to try and get an update She read me the account notes and then e-mailed a log in I should have received a week prior Then just a couple of days later I receive an e-mail from Jacob saying they are closing all my accounts No explanation given Extraordinarily unprofessional So no idea what's going on Guess I'm looking for a new collections agency
I conducted a thorough investigation of Ms [redacted] 's complaint and have sent the results of that to her directly via emailShe has agreed that the solution presented was a fair resolution of the situation
Mr [redacted] , Please accept our apologies regarding your experience with our companyFor security purposes, we must identify you by two identifiers that only you would know, in order to release private information about a debt that was incurredWe legally cannot release information to a third party or anyone other than you for your privacyIf we cannot obtain that information, our policy requires we terminate the phone callWe will mail you the documentation you requested regarding the debt at your last known address
Had high hopes for this company. After spending a couple hours putting together information and placing 5 accounts with Jacob, I heard nothing for over a week. I called and spoke with Rosa to try and get an update. She read me the account notes and then e-mailed a log in I should have received a week prior. Then just a couple of days later I receive an e-mail from Jacob saying they are closing all my accounts. No explanation given. Extraordinarily unprofessional. So no idea what's going on. Guess I'm looking for a new collections agency.
Just a quick thank-you to Jacob M[redacted] and his team at Accounts Receivable.
I brought a difficult client to him with really low expectations of any type of recovery due to the circumstances surrounding the needed collection.
He was able to recover the first payment for me in less than 2 months. Keep up the great work!
I recently used accounts receivable to collect a debt.
My representative, Jacob, was very professional,.
he took me through the process, explain everything and after he have managed to get a hold of my money he made sure that I will get it a fast as possible
I sent them accounts, within days all of these accounts were collected, These people are professional and really know what they are doing
Had high hopes for this company After spending a couple hours putting together information and placing accounts with Jacob, I heard nothing for over a week I called and spoke with Rosa to try and get an update She read me the account notes and then e-mailed a log in I should have received a week prior Then just a couple of days later I receive an e-mail from Jacob saying they are closing all my accounts No explanation given Extraordinarily unprofessional So no idea what's going on Guess I'm looking for a new collections agency
I conducted a thorough investigation of Ms [redacted] 's complaint and have sent the results of that to her directly via emailShe has agreed that the solution presented was a fair resolution of the situation
Mr [redacted] , Please accept our apologies regarding your experience with our companyFor security purposes, we must identify you by two identifiers that only you would know, in order to release private information about a debt that was incurredWe legally cannot release information to a third party or anyone other than you for your privacyIf we cannot obtain that information, our policy requires we terminate the phone callWe will mail you the documentation you requested regarding the debt at your last known address
Instrumental in helping me with a client who refused to pay.
I sent them 23 accounts, within 30 days all of these accounts were collected, These people are professional and really know what they are doing.
Had high hopes for this company. After spending a couple hours putting together information and placing 5 accounts with Jacob, I heard nothing for over a week. I called and spoke with Rosa to try and get an update. She read me the account notes and then e-mailed a log in I should have received a week prior. Then just a couple of days later I receive an e-mail from Jacob saying they are closing all my accounts. No explanation given. Extraordinarily unprofessional. So no idea what's going on. Guess I'm looking for a new collections agency.
Just a quick thank-you to Jacob M[redacted] and his team at Accounts Receivable.
I brought a difficult client to him with really low expectations of any type of recovery due to the circumstances surrounding the needed collection.
He was able to recover the first payment for me in less than 2 months. Keep up the great work!
I recently used accounts receivable to collect a debt.
My representative, Jacob, was very professional,.
he took me through the process, explain everything and after he have managed to get a hold of my money he made sure that I will get it a fast as possible
I highly recommend using him.