Accu Standard Inc. Reviews (2)
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Accu Standard Inc. Rating
Description: Laboratories - Medical, Chemicals
Address: 125 Market St, New Haven, Connecticut, United States, 06513
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AccuStandard and it's Distributor are always available for questions or concerns, this was a misunderstanding. We are happy the problem was solved. We hope to continue provide our products to you in the future.
Review: I bought [redacted] and grease standard with the cat no : [redacted] and lot number : [redacted] In the master analog page 340 its mentioned that it consists of vegetable oil 50% and petroleum oil 50%, but the standard label mentions only the vegetable oil and the matrix of [redacted]
In the [redacted] it written that it consists of vegetable oil and white mineral oil ,but the certificate of analysis does not mention nor of them
" differences of components in each of them "
So I emailed the company and they said there is no papers describe what I want and they sent me a cerfificate of analysis With the same lot number which I already have .
the big problem is that the certificate they sent to me has a different expiry date from the certificate I had with the standard while both of them have the same lot numberDesired Settlement: I need a certificate shows that it was a label error and contains the components of the standard " the vegetable oil and mineral oil "
Business
Response:
AccuStandard and it's Distributor are always available for questions or concerns, this was a misunderstanding. We are happy the problem was solved. We hope to continue provide our products to you in the future.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,